[NCSG-EC] FW: [Ext] CiviCRM hosting plan changes at AGH Strategies for NonCommercial Stakeholders Group (ICANN)

[Rafik Dammak]

Thanks Andrea, that is also a reminder for action item Tapani and I to
discuss with the vendor and follow-up on this matter.

Rafik


On Wed, Apr 30, 2025, 02:15 Andrea Glandon via NCSG-EC <
ncsg-ec at lists.ncsg.is> wrote:

> Please see the email I received from CiviCRM.
>
>
>
> Kind Regards,
>
> Andrea
>
>
>
>
>
> *From: *AGH Strategies Billing <billing at aghstrategies.com>
> *Date: *Tuesday, April 29, 2025 at 12:14
> *To: *AGH Strategies Billing <billing at aghstrategies.com>
> *Cc: *Andrea Glandon <andrea.glandon at icann.org>, "
> rbeauregardlacroix at gmail.com" <rbeauregardlacroix at gmail.com>
> *Subject: *[Ext] CiviCRM hosting plan changes at AGH Strategies for
> NonCommercial Stakeholders Group (ICANN)
>
>
>
> Hi Andrea and Raphaël,
>
> We hope this email finds you well.
>
> We’re writing to inform you of an upcoming adjustment to our CiviCRM
> hosting rates. This decision was not made lightly and comes after careful
> consideration of the increasing costs associated with providing the
> high-quality hosting services you’ve come to expect.
>
> As a valued client, we want to assure you that we are committed to
> maintaining the exceptional level of service you’ve experienced. To
> continue delivering the robust, secure, and reliable hosting environment
> for your CiviCRM website, we need to make this adjustment.
>
> *Your current hosting plan includes the following benefits:*
>
>    -
>    -
>    - Dedicated
>    - Virtual Private Server
>    -
>    -
>    -
>    - SSL certificate
>    - and renewal management
>    -
>    -
>    -
>    - Unlimited
>    - sites up to the storage limit (4GB)
>    -
>    -
>    -
>    - Daily on-site
>    - and off-site encrypted backups
>    -
>    -
>    -
>    - Weekly updates
>    - of hosting server OS and related packages
>    -
>    -
>    -
>    - Up to 4 updates
>    - per year of CiviCRM, CMS, and related extensions
>    -
>    -
>    -
>    - Up to 2 firedrills
>    - per year
>    -
>    -
>    -
>    - Automated
>    - monitoring of server and site health
>    -
>
> We understand that any price increase can be unexpected. We want to
> emphasize that this adjustment is necessary to ensure we can continue to
> invest in the infrastructure, security measures, and support resources
> required to maintain the exceptional service you deserve.
>
> Your new rate will be $80 per month, effective May 15, 2025, the date of
> your next hosting invoice. Instead of billing annually like we have
> previously, we are shifting to a monthly plan that will be combined with
> your monthly invoice. This gives you the flexibility to add, upgrade, or
> remove servers more easily and hopefully lessens the financial strain of
> paying a lump annual amount. If you prefer to remain on the annual plan, we
> can provide that at your request though the total price will be the same.
> Your previous annual plan covered hosting through May 2025, so you should
> see the new monthly hosting charges for June on the monthly invoice for
> May.
>
> We appreciate your understanding and continued partnership. If you have
> any questions or concerns, please don’t hesitate to contact us at
> billing at aghstrategies.com.
>
> Thank you for your continued trust.
>
> Sincerely,
>
> Josh Corlew
>
>
>
> _______________________________________________
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> NCSG-EC at lists.ncsg.is
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>
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