[NCSG-PC] Fwd: Re: [council] Loss of Adobe Connect

Tue Jul 9 21:20:51 EEST 2019

What a joke

Typical of ICANN to make no contingencies to preserve records before migrating to a new tool

Ayden

Sent from ProtonMail Mobile

> ---------- Forwarded message ----------
> From: Terri Agnew<terri.agnew at icann.org>
> Date: On Tue, Jul 9, 2019 at 15:18
> Subject: Fwd: Re: [council] Loss of Adobe Connect
> To: Nathalie Peregrine <nathalie.peregrine at icann.org>,Ayden Férdeline <icann at ferdeline.com>
> Cc: GNSO Council List <council at gnso.icann.org>
> Dear Ayden and all,
>
> We will retain all our recordings by moving them internally. Requests for specific recordings will need to be made.
>
> Please reach out if anything is needed.
>
> Kind regards,
>
> Terri
>
> On 6/30/19, 3:48 PM, "council on behalf of Nathalie Peregrine" <council-bounces at gnso.icann.org on behalf of nathalie.peregrine at icann.org> wrote:
>
> Dear Ayden, all,
>
> We will look into this and get back to you.
>
> Thank you!
>
> Nathalie
>
> On 6/30/19, 1:45 PM, "council on behalf of Ayden Férdeline" <council-bounces at gnso.icann.org on behalf of icann at ferdeline.com> wrote:
>
> Hello,
>
> Just to follow up on this message, is there an update available on how access to Adobe Connect recordings will be assured well into the future, so ICANN's archives remain complete? Thanks.
>
> Best wishes,
>
> Ayden Férdeline
>
> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> On Thursday, 4 April 2019 18:32, Ayden Férdeline <icann at ferdeline.com> wrote:
>
>> Thanks for your responses.
>>
>> I appreciate that there is sometimes the need for change, and sometimes change can be a good thing.
>>
>> I have a few concerns though.
>>
>> Primarily, I am worried that we will lose many years of Adobe Connect archives, as many meetings are preserved only in the proprietary Adobe Connect format.
>>
>> The transcripts that ICANN produces are not always verbatim, and this only becomes apparent when one replays the Adobe Connect recording. For content like video, this is not preserved anywhere else on the ICANN website to the best of my knowledge, with the exception of a few high interest sessions that make the ICANN YouTube channel. And the Adobe Connect chat box is much easier to read, time stamped and in context, through the Adobe Connect player than it is as a text file.
>>
>> Do we have a way to be able to either 1) convert these Adobe Connect files to be viewable in another player (I think it is not possible, and I have been googling this today), or 2) to maintain a limited 'view only' Adobe Connect platform so that these recordings remain accessible?
>>
>> I also wonder what consultation was undertaken with the community before this decision to migrate to a new tool that we all use was made. I am concerned that many decisions which impact the community are being made in a top-down manner by ICANN org without adequate community consultation.
>>
>> I also wonder about the cost of migration and training. I do not think ICANN org measures the number of volunteer hours that are donated to it every year, but say, conservatively, there are 2,000 volunteers who need to spend 30 minutes downloading and learning Xoom, and perhaps more who need to ask a system administrator to install the program for them because of network settings. Does the cost to the community here exceed the small cost saving that the migration will achieve?
>>
>> Finally, I have had flashbacks to when Adobe Connect was unavailable last year, and I remember some meetings had issues with Xoom. For instance, one call organized by the BC and IPC to do with GDPR compliance had issues because more than 100 participants dialed in, and ICANN's license only allowed for 100 people to be in the room. I hope this issue has been addressed. I also found Xoom's interface to be not as good at allowing for real-time chat, document sharing, and seeing hands raised in a room.
>>
>> Best wishes,
>>
>> Ayden Férdeline
>>
>> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
>> On Thursday, April 4, 2019 6:47 PM, Novoa, Osvaldo onovoa at Antel.com.uy wrote:
>>
>> > I share Michele’s opinion.
>> > Regards,
>> > Osvaldo
>> > Enviado desde mi iPhone
>> > El 4 abr. 2019, a la(s) 09:41, Michele Neylon - Blacknight <michele at blacknight.commailto:michele at blacknight.com> escribió:
>> > I’ve used it with several other organisations and it’s fine.
>> > Yes, it’s different to Adobe Connect, but that’s not a bad thing. People will need to get used to the UI, but the functionality is fine.
>> > Regards
>> > Michele
>> >
>> > Mr Michele Neylon
>> > Blacknight Solutions
>> > Hosting, Colocation & Domains
>> > https://urldefense.proofpoint.com/v2/url?u=https-3A__www.blacknight.com_&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=sOTug2ypBl3mjNTGGAQGf8Yk-JjLtxHBzzhO0pIO4bg&s=JzofWiUQa6pDxw4z1O08F1Eoh8VDwYQLwUzoRDNCMCQ&e=
>> > https://urldefense.proofpoint.com/v2/url?u=https-3A__blacknight.blog_&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=sOTug2ypBl3mjNTGGAQGf8Yk-JjLtxHBzzhO0pIO4bg&s=D4KxYjCSngrGXvLoUCnIwgi-0aadW-MPPDKwUgUCss8&e=
>> > Intl. +353 (0) 59 9183072
>> > Direct Dial: +353 (0)59 9183090
>> > Personal blog: https://urldefense.proofpoint.com/v2/url?u=https-3A__michele.blog_&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=sOTug2ypBl3mjNTGGAQGf8Yk-JjLtxHBzzhO0pIO4bg&s=KE-0rhR4ze796AcuE9fE41bOFdLpzTnSmwQs8jJmHbQ&e=
>> > Some thoughts: https://urldefense.proofpoint.com/v2/url?u=https-3A__ceo.hosting_&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=sOTug2ypBl3mjNTGGAQGf8Yk-JjLtxHBzzhO0pIO4bg&s=n8KJ-GrrhTRmQCkHTpfBzXwBDrVrrtx3ZDVhkacdUwA&e=
>> >
>> > Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty
>> > Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845
>> > From: council <council-bounces at gnso.icann.orgmailto:council-bounces at gnso.icann.org> on behalf of Ayden Férdeline <icann at ferdeline.commailto:icann at ferdeline.com>
>> > Reply-To: Ayden Férdeline <icann at ferdeline.commailto:icann at ferdeline.com>
>> > Date: Thursday 4 April 2019 at 11:19
>> > To: GNSO Council List <council at gnso.icann.orgmailto:council at gnso.icann.org>
>> > Subject: [council] Loss of Adobe Connect
>> > Dear all,
>> > ICANN has announcedhttps://www.icann.org/news/blog/transitioning-icann-s-remote-participation-platform-to-zoom that it will be rapidly transitioning away from the Adobe Connect platform to Zoom. I am not sure if there was consultation with other parts of the community, or if there is support for this decision, but I was hoping to hear from other Councillors as to whether or not they thought this decision would have implications on our work. I have used Zoom before and found the platform's interface to not be particularly intuitive, so I am worried. Perhaps someone could put me at ease that this will not be a consequential change. Thanks.
>> > Best wishes,
>> > Ayden
>> > council mailing list
>> > council at gnso.icann.orgmailto:council at gnso.icann.org
>> > https://mm.icann.org/mailman/listinfo/council
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>>
>> council mailing list
>> council at gnso.icann.org
>> https://mm.icann.org/mailman/listinfo/council
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