[NCSG-PC] Questionable ICANN statistics

[Ayden Férdeline]

If there is rough consensus that this is the best path for us to take, I am happy to draft up something for the Ombudsperson to review, but this strikes me as perhaps too formal a path to take? It would seem that the website's analytics don't work, and that is problematic — however, is it something we need to action upon?



Ayden



-------- Original Message --------
Subject: Re: Questionable ICANN statistics
Local Time: 23 February 2017 11:18 AM
UTC Time: 23 February 2017 11:18
From: egmorris1 at TOAST.NET
To: NCSG-DISCUSS at LISTSERV.SYR.EDU


It certainly would be appropriate to have the Ombudsman or the new Complaints Officer (scheduled to be appointed within the next two weeks) investigate.

Sent from my iPhone


On 23 Feb 2017, at 11:12, Michael Oghia <mike.oghia at GMAIL.COM> wrote:



I agree, this is really concerning. If you all agree that it merits further investigation, perhaps the NCSG should submit an official statement (to Goran and staff).































Best,
-Michael






On Thu, Feb 23, 2017 at 2:03 PM, dorothy g <dgdorothydg at gmail.com> wrote:


This is serious as this kind of data generation/analytics should be managed by not very complicated software. It will be very interesting to find out why this is not working.
best





On Thu, Feb 23, 2017 at 8:34 AM, William Drake <wjdrake at gmail.com> wrote:


Send a note to Goran




On Feb 23, 2017, at 02:09, Ayden Férdeline <[icann at FERDELINE.COM](mailto:icann at ferdeline.com)> wrote:


[See this email exchange](http://mm.icann.org/pipermail/atlarge-review-wp/2017-February/000374.html). ICANN staff claimed a public document on the ICANN website had been downloaded zero times since it was uploaded. A member of the At-Large community corrected the record, noting that they had downloaded that file several times. I too had downloaded it. So it seems we should be very careful taking ICANN at its word when it comes to statistics. I cannot help but think back to last week at the Intersessional when the SVP Contractual Compliance and Consumer Safeguards spoke about how the Compliance pages were the most visited on the ICANN website. I hate to be so cynical, but maybe the analytics function just doesn't work — like much of the ICANN website?



- Ayden
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