[NCSG-FC] [Action need] Final report on CIVICRM/your membership management interface

Tue Dec 18 15:21:22 EET 2018

Very true Remmy. But It’s tiring to tell people who have been working hard
what they should have done. I  tried to maintain the system and help
Stephanie with it. But since this FC is dysfunctional and could not create
a bank account (I told you about this three months ago) and was even
interfering with the affairs despite my goodwill, I decided it’s time for
me to move on. I have given all the updates, and Stephanie can reach out
whenever I have told her I am at her disposal. It’s Easy to blame, not easy
to do.

On Tue, Dec 18, 2018 at 8:02 AM Remmy Nweke <remmyn at gmail.com> wrote:

> Thanks Thato
> I have been following and of concern is the fact this had been running for
> years from individual purse.
> Farzaneh, thanks for taking this upon you, although the migration of this
> responsibility should have formed part of handover note to @Stephanie.
> However, can we and NCSG chair specifically reach out to constituencies to
> know if they can be of help in payment of the current subscription while we
> try to sort things out or seek alternatives including what iCANN.org can
> offer to assist.
> Best regards
> Remmy
>
> On Tue, 18 Dec 2018, 9:29 a.m. Thato Mfikwe <thatomfikwe at gmail.com wrote:
>
>> Hi all,
>>
>> Iido support Raphael in being the technical focal point hoping there is
>> no objection.
>>
>> I will comment on other issues later after giing through respective
>> material but the financial situation of NCSG needs to improve, members cant
>>  continue to use their personal finances to sustain activities.
>>
>> The FC needs to start considering submitting its own ABRs and/or provide
>> advice to C's not sure if this has been done before.
>>
>> Farzi, taking into consideration deadlines and all, I hope you will be
>> able to join us in our next meeting, 4 Jan 2019 so that you can elaborate
>> on CIVICRM, thanks.
>>
>> Thato Mfikwe.
>>
>> On Monday, December 17, 2018, Raphaël Beauregard-Lacroix <
>> rbeauregardlacroix at gmail.com> wrote:
>>
>>> Hi Farzaneh,
>>>
>>> Thank you for the action points. I think from the FC's perspective there
>>> has probably been a lot of information on that regard, which may need to be
>>> digested. I will try to wrap my head around it over Christmas break (that
>>> is starting 21st for me...) and report further as needed. In that sense I
>>> would accept to be the technical focal point.
>>>
>>> As said in a separate email though, my financial situation does not
>>> allow me to be financially in charge of that side of things. I understand
>>> that you have been before and have been refunded, and that is certainly a
>>> very kind gesture on your part, but at the same time I may understand that
>>> in the current rather restricted membership of our FC, there is no one who
>>> want/can take that responsibility.
>>>
>>> Stephanie I do think that you read us through the FC mailing list
>>> anyway, but I copy you here just in case; are there alternative solutions
>>> to individual volunteers cashing out and getting a refund after? It is a
>>> rather suboptimal arrangement and while it can work when we have people who
>>> are willing and able to do so, I think it is reasonable to assume that no
>>> one would want to, and I don't think it is the task of ICANN community
>>> members to do that kind of thing, generally speaking.
>>>
>>> So for your fourth action point Farzaneh I do not have a ready-made
>>> solution unfortunately...
>>>
>>> Best,
>>>
>>> On Sun, Dec 16, 2018 at 6:21 PM farzaneh badii <farzaneh.badii at gmail.com>
>>> wrote:
>>>
>>>> Final Report on CIVICRM from Former NCSG Chair :
>>>>
>>>> Dear all,
>>>>
>>>> I have been involved with fixing CIVICRM our membership management
>>>> system. I am stepping down as the person in charge, effective today, but
>>>> open to questions about how to by your future technical contact point. But
>>>> I have popilated the CIVI folder with all the required info.
>>>>
>>>> We hired a company to do a discovery process and develop and fix
>>>> issues. You (I don't know, either EC or FC) need to immediately think about
>>>> a focal point because I will not be the focal point anymore. Otherwise,
>>>> your service won't be maintained. NCSG/NCUC NPOC/ membership have their
>>>> personal, sensitive data in CIVI. You need to have a secure system. So
>>>> think about it carefully and act quickly.
>>>>
>>>> You can have a financial focal point someone who can pay the monthly
>>>> fee (quite substantial around 577 USD per month)  and sometimes if you
>>>> decide on dev blocks they have to pay more and get reimbursed by ICANN. (I
>>>> have done it before, can't do it anymore)
>>>> You also need a technical coordinator, someone who can ask the company
>>>> to fix issues etc. (Raphael has been super helpful with this regard, so I
>>>> suggest if he accepts you have Raphael as technical contact point)
>>>>
>>>> All the documents related to the process of making the decision as well
>>>> as hiring the company are in the Google Drive folder which I have shared
>>>> with you.
>>>>
>>>>
>>>> There were many problems with the CIVI when I took over. Some of the
>>>> most urgent problems have been resolved.
>>>> For example, the NCSG EC comments are saved on CIVI, the membership
>>>> lists are automatically updated, the security measures are in place and
>>>> updated.
>>>>
>>>> In the CIVICRM folder, you can find all the tasks regarding discovery,
>>>> Service Level Agreement tasks and monthly reports. I have also uploaded all
>>>> the reports etc. If you face any problem you can just send an email to the
>>>> company's special email address and create a ticket.
>>>>
>>>> I recently sent you an email about the current financial situation
>>>> regarding CIVI. In total, we have 10500 USD (including NCUC allocated a
>>>> budget of 4000  and NPOC allocated a budget of 4000) remaining. I strongly
>>>> recommend that:
>>>>
>>>> 1. You assign someone as the contact point for carrying out CIVI work
>>>> and look after reporting problems and talking to others.
>>>>
>>>> 2. Approve the purchase of developer's block so that the front end
>>>> interface work better.
>>>>
>>>> 3. Put someone in charge of CIVICRM Google folder to update (should be
>>>> the focal point)
>>>>
>>>> *4. Ask someone (one of the leaders perhaps) to pay the monthly SLA fee
>>>> if you decide to go with the current service. They then get reimbursed by
>>>> ICANN. (you need to find that person by 1 Jan otherwise you will not be
>>>> able to continue the service. *
>>>>
>>>> 5.Assign a technical focal point in place: recommend Rapahel
>>>>
>>>>
>>>>
>>>>
>>>> Best regards,
>>>>
>>>> Farzaneh
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> ***
>>>>
>>>>
>>>>
>>>> $670.76
>>>>
>>>> Hosting Fees
>>>>
>>>> $2,250.00
>>>>
>>>> Discovery Process
>>>>
>>>> $168.50
>>>>
>>>> Partial month, pro-rated SLA
>>>>
>>>> $2,250.00
>>>>
>>>> Development Blocks/More discovery
>>>>
>>>> $577.00
>>>>
>>>> Monthly SLA - Aug
>>>>
>>>> $577.00
>>>>
>>>> Monthly SLA - Sept
>>>>
>>>> $577.00
>>>>
>>>> Monthly SLA - Oct
>>>>
>>>> $577.00
>>>>
>>>> Monthly SLA - Nov
>>>>
>>>> $577.00
>>>>
>>>> Monthly SLA - Dec
>>>>
>>>> TOTAL  $6,493.2
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Farzaneh
>>>> _______________________________________________
>>>> NCSG-FC mailing list
>>>> NCSG-FC at lists.ncsg.is
>>>> https://lists.ncsg.is/mailman/listinfo/ncsg-fc
>>>>
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-- 
Farzaneh
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