[Ncsg-discuss] OBSERVATION: Possible error in the "502 Get to Know the GNSO" course content on the ICANN learn portal

[Kenechukwu Okekenta]

To concerned quarters:

I write to bring your attention to what I believe may have been an
oversight or an error of some sort, which I came across while navigating
the above-named course on the ICANN learn portal.

I believe tooltips on webpages, especially those associated with image
elements, stem mostly from *Alternate Texts (Alt texts)*, which are efforts
to ensure that a website complies with Accessibility Standards, to enhance
access to screen readers for visually impaired users and individuals with
low vision.

Other reasons that they are employed include;

   - Enhancing search engine reachability,
   - Providing context, and at other times,
   - To have it display when the actual image cannot display due to poor
   network.

Hence, they are important aspects of creating modern, accessible and
inclusive websites.

In the last module of the above-named course titled, "*How to keep up to
date with the GNSO*", under the penultimate section titled, "*Newsletters
and Social Media*", there is an image map showing acronyms representing the
4 regions for which ICANN publishes regional Newsletters.
These regions/acronyms are:

   - NA for (North America)
   - EMEA for (Europe, Middle East, and Africa)
   - LAC for (Latin America and the Caribbean)
   - APAC for (Asia Pacific)

I believe that the accompanying "*Alt text*" should also reflect the
content of the image in order to properly inform users who rely on
Assistive technologies such as screen readers.

However, when I pause on a part of that image, the tooltip or "*Alt Text" *that
appears erroneously includes *Asia* twice (in 2 regions) - one in the *APAC*
region and the other in the *EMEA* region, which contrary to what the image
itself displays, completely removes *Africa* from the picture - as one of
the continents included and which should be in the *EMEA* region.

This means that while users with normal vision view the image, to learn
that *Africa* is one of the continents in the *EMEA* region and one for
whom ICANN publishes a regional Newsletter, users with poor vision or
visually impaired users, would see something entirely different. They would
erroneously learn instead that *Africa* is not included in *(EMEA)* and not
among the regions for whom *ICANN* publishes Newsletters and would
surprisingly, albeit erroneously as well, learn that while *Asia* is in the
*APAC* region, it is also in the *EMEA* region.

This is important because if we are to continue to promote accessibility
and the development of modern websites and apps which must accommodate
website users who rely on assistive technologies, then "*Alt texts*"
must *correctly
*reflect the content/images they represent, in order to avoid misinforming
or confusing a section of the user community.

Screenshots of the Image-displayed info, image showing the 4 regions and
that of the "*Alt Text*" along with the map image are attached below.

Thank you for your attention.

Best regards.


*Engr. Kenechukwu Okekenta fNSIG*
*IT **Project Coordinator, **Support Specialist, **Security Analyst,* *CDPO
and Educator*

*LinkedIn <http://linkedin.com/in/kenechukwu-okekenta>*
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