[Info] CSC Findings on PTI January 2019

[Raphaël Beauregard-Lacroix]

Thanks! Just in time before the circulation of the comment on the review
team report on the CSC ahah ;)

On Thu, Feb 21, 2019 at 9:18 PM Rafik Dammak <rafik.dammak at gmail.com> wrote:

> Hi all,
>
> Please find below the CSC report for Last month.
>
> Best Regards,
>
> Rafik
>
> ---------- Forwarded message ---------
>
> Dear all,
>
>
>
> On behalf of the chair of the CSC (Byron Holland), please find included
> following message and the latest CSC report.
>
>
>
> Kind regards,
>
> Bart Boswinkel
>
>
>
> 21 February 2019
>
>
>
> Dear Community Members,
>
>
>
> As chair of the Customer Standing Committee I am providing you with our
> January 2019 monthly findings on the performance of Public Technical
> Identifiers (PTI). I am pleased to inform you the CSC has concluded that
> PTI’s overall performance over January 2019 was “Satisfactory” - PTI met
> the service level agreement at 98.4% for the month of January 2019. The
> missed service level agreement that was satisfactorily explained and not an
> indication of a performance issue. The related PTI report to the CSC,
> listing the individual service level metrics along with their actual and
> historical performance, can be found at:
> https://www.iana.org/performance/csc-reports.
>
>
>
> I’m also very pleased to inform you that at its last meeting on 15
> February 2019, PTI informed the CSC it also has adopted the amended
> Remedial Action Procedure (RAP). With the publication of the amended RAP on
> the CSC webpages (see:
> https://www.icann.org/en/system/files/files/csc-remedial-action-procedures-19feb19-en.pdf ),
> they have now become effective.
>
>
>
> Generally, the CSC regular meeting is scheduled at or around the 15th every
> month, and the CSC report on the PTI performance is sent out shortly after
> that meeting. The next meeting of the CSC will be an open in-person meeting
> during ICANN64 in Kobe, on Monday, 11 March 2019, 01.30 UTC.  If you would
> like to be informed of upcoming meetings or receive CSC reports directly,
> you may want to subscribe to our announce list at
> https://mm.icann.org/mailman/listinfo/csc-announce. Any comments on our
> reporting to you is welcome.
>
>
>
> The CSC became effective October 1, 2016. Background information on the
> committee along with transcripts of our meetings and other useful
> information can be found at https://www.icann.org/csc[icann.org]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
>  .
>
>
>
> Kind regards,
>
> Byron Holland
>
> Chair CSC
>
>
>
>
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