[Info] CSC Findings on PTI January 2019

[Rafik Dammak]

Hi all,

Please find below the CSC report for Last month.

Best Regards,

Rafik

---------- Forwarded message ---------

Dear all,



On behalf of the chair of the CSC (Byron Holland), please find included
following message and the latest CSC report.



Kind regards,

Bart Boswinkel



21 February 2019



Dear Community Members,



As chair of the Customer Standing Committee I am providing you with our
January 2019 monthly findings on the performance of Public Technical
Identifiers (PTI). I am pleased to inform you the CSC has concluded that
PTI’s overall performance over January 2019 was “Satisfactory” - PTI met
the service level agreement at 98.4% for the month of January 2019. The
missed service level agreement that was satisfactorily explained and not an
indication of a performance issue. The related PTI report to the CSC,
listing the individual service level metrics along with their actual and
historical performance, can be found at:
https://www.iana.org/performance/csc-reports.



I’m also very pleased to inform you that at its last meeting on 15 February
2019, PTI informed the CSC it also has adopted the amended Remedial Action
Procedure (RAP). With the publication of the amended RAP on the CSC
webpages (see:
https://www.icann.org/en/system/files/files/csc-remedial-action-procedures-19feb19-en.pdf
),
they have now become effective.



Generally, the CSC regular meeting is scheduled at or around the 15th every
month, and the CSC report on the PTI performance is sent out shortly after
that meeting. The next meeting of the CSC will be an open in-person meeting
during ICANN64 in Kobe, on Monday, 11 March 2019, 01.30 UTC.  If you would
like to be informed of upcoming meetings or receive CSC reports directly,
you may want to subscribe to our announce list at
https://mm.icann.org/mailman/listinfo/csc-announce. Any comments on our
reporting to you is welcome.



The CSC became effective October 1, 2016. Background information on the
committee along with transcripts of our meetings and other useful
information can be found at https://www.icann.org/csc[icann.org]
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
 .



Kind regards,

Byron Holland

Chair CSC
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