[Info] CSC Findings on PTI March 2019

[Tomslin Samme-Nlar]

Thanks Rafik.

Tomslin



On Tue, 23 Apr 2019 at 22:49, Rafik Dammak <rafik.dammak at gmail.com> wrote:

> Hi all
>
> Please find the CSC findings for March attached.
>
> Best Regards,
>
> Rafik
>
> ---------- Forwarded message ---------
> Dear all,
>
>
>
> On behalf of the chair of the CSC (Byron Holland), please find included his
> note and the latest CSC Findings of the PTI performance.
>
>
>
> Kind regards,
>
> Bart Boswinkel
>
>
>
>  22 April 2019
>
>
>
> Dear Community Members,
>
>
>
> As chair of the Customer Standing Committee I am providing you with our
> March 2019 monthly findings on the performance of Public Technical
> Identifiers (PTI). I am pleased to inform you the CSC has concluded that
> PTI’s overall performance over March 2019 was “Satisfactory” - PTI met the
> service level agreement at 98.4% for the month of March 2019. The single
> missed service level is subject to a CSC recommendation to be adjusted and
> adjustment would recategorize this month's performance for this metric as
> 'met'.  The related PTI report to the CSC, listing the individual service
> level metrics along with their actual and historical performance, can be
> found at: https://www.iana.org/performance/csc-reports.
>
>
>
> I’m also very pleased to inform you that the CSC and PTI made considerable
> progress in changing the Service Level Agreements identified in our
> Findings report. We will keep you informed.
>
>
>
> Generally, the CSC regular meeting is scheduled at or around the 15th every
> month, and the CSC Findings report on the PTI performance is sent out
> shortly after that meeting. If you would like to be informed of upcoming
> meetings or receive CSC reports directly, you may want to subscribe to our
> announce list at https://mm.icann.org/mailman/listinfo/csc-announce. Any
> comments on our reporting to you is welcome.
>
>
>
> The CSC became effective October 1, 2016. Background information on the
> committee along with transcripts of our meetings and other useful
> information can be found at https://www.icann.org/csc[icann.org]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
>  .
>
>
>
> Kind regards,
>
> Byron Holland
>
> Chair CSC
>
>
>
> <https://mm.icann.org/mailman/listinfo/soac-infoalert>
>
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