[Info] CSC Findings on PTI March 2019

[Rafik Dammak]

Hi all

Please find the CSC findings for March attached.

Best Regards,

Rafik

---------- Forwarded message ---------
Dear all,



On behalf of the chair of the CSC (Byron Holland), please find included his
note and the latest CSC Findings of the PTI performance.



Kind regards,

Bart Boswinkel



 22 April 2019



Dear Community Members,



As chair of the Customer Standing Committee I am providing you with our
March 2019 monthly findings on the performance of Public Technical
Identifiers (PTI). I am pleased to inform you the CSC has concluded that
PTI’s overall performance over March 2019 was “Satisfactory” - PTI met the
service level agreement at 98.4% for the month of March 2019. The single
missed service level is subject to a CSC recommendation to be adjusted and
adjustment would recategorize this month's performance for this metric as
'met'.  The related PTI report to the CSC, listing the individual service
level metrics along with their actual and historical performance, can be
found at: https://www.iana.org/performance/csc-reports.



I’m also very pleased to inform you that the CSC and PTI made considerable
progress in changing the Service Level Agreements identified in our
Findings report. We will keep you informed.



Generally, the CSC regular meeting is scheduled at or around the 15th every
month, and the CSC Findings report on the PTI performance is sent out
shortly after that meeting. If you would like to be informed of upcoming
meetings or receive CSC reports directly, you may want to subscribe to our
announce list at https://mm.icann.org/mailman/listinfo/csc-announce. Any
comments on our reporting to you is welcome.



The CSC became effective October 1, 2016. Background information on the
committee along with transcripts of our meetings and other useful
information can be found at https://www.icann.org/csc[icann.org]
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
 .



Kind regards,

Byron Holland

Chair CSC



<https://mm.icann.org/mailman/listinfo/soac-infoalert>
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