PLEASE READ: Transitioning to Zoom

[Sonigitu Ekpe]

Hi! M,

Thank you you for the updates.

Have a great time.

On Fri, 12 Apr 2019, 17:21 Maryam Bakoshi, <maryam.bakoshi at icann.org> wrote:

> Dear all*,*
>
>
>
> As you may already know [icann.org]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_news_blog_transitioning-2Dicann-2Ds-2Dremote-2Dparticipation-2Dplatform-2Dto-2Dzoom&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YOc_qHuMJNdj_1faa_pP3kTI7pxmxPF86uMDFrtokYQ&m=5yLQ0fE2lNj2AqOix-JeXGRa2Gpvov4hHP7IT934pwM&s=hNISUwqU4cdgzzMlSGtXhItMaZRn2zDp7yG7X2WNwWI&e=>,
> ICANN is replacing the Adobe Connect tool with Zoom. As with all
> transitions, there will be a learning curve for community members as well
> as for staff but through the tools, information and proposed next steps
> outlined below, we hope we can make this transition is as smooth as
> possible. The complete roll out is expected to be finalized by ICANN65,
> Marrakech, however many groups will be noticing their calls scheduled on
> Zoom as of next week.
>
>
>
> Please see below a few pointers which we hope will help get everyone ready.
>
>
>
> *How is staff preparing for the transition?*
>
> Staff has received training, has viewed training videos and has had the
> opportunity to go through practice runs in Zoom rooms. This should
> facilitate our assistance in getting you all up to speed and work with the
> different groups on transitioning existing practices to the zoom
> environment.
>
>
>
> *What is available to the community to prepare for the transition?*
>
> Staff is reaching out to Stakeholder Group and Constituency, as well as
> PDP Working Group, leadership teams to introduce them to Zoom and ensure
> they will be comfortable running their first sessions with this new tool.
>
> Staff will also present Zoom to community members at the beginning of each
> conference call to ensure all understand the different functions and how to
> use them. The attached Welcome to Zoom! document will be presented at the
> same time. SOAC Support staff will be present during each call to assist.
>
>
>
> *What stays the same? (please open the Welcome to Zoom! document for a
> visual)*
>
> Zoom rooms still show participant and chat pods. The public chat pods will
> be archived and circulated as per usual, the private chat content remains
> inaccessible to ICANN Org staff).
>
> Documents can still be viewed in the Zoom room but please note that this
> sharing is a screen share which means it is no longer possible to scroll
> through documents unless the person who is sharing their screen does so.
>
> It is possible to join the audio via audio bridge (telephone) or via the
> computer. Zoom VoIP quality is excellent.
>
> It will still be possible to get a dial out for those unable to connect to
> the Zoom room.
>
>
>
> *What changes? (please open the Welcome to Zoom! And the FAQ documents)*
>
> Participants need to click on the participant list and the chat to
> activate them. This just takes two seconds.
>
> The content of the chat only appears from participant connection time.
> This means if you joins 4 mins late, you will not be able to access the
> first 4 mins of the chat. Zoom is notified of this and is looking into
> resolving the issue. The entire content of the chat transcript will however
> be available immediately after the end of the call once it gets posted /
> circulated by the host.
>
> Several documents can be viewed at the same time if several staff members
> are screensharing, this will allow you to navigate (as applicable) to
> Notes, Agenda and Documents in your own time during the call.
>
> Documents will be able to be shared via the chat to allow all to download
> materials to their computers during the call.
>
> The mobile app does not require you to remain in the app in order to hear
> the zoom room audio.
>
>
>
> *Please open the attached FAQ document for any additional queries you may
> have. *
>
>
>
> If you have any comments, questions or suggestions, please let us know –
> our objective is to make sure this transition is as smooth as possible.
>
>
>
>  Kind regards,
>
>
>
>
>
>
>
> --
>
> Many thanks,
>
>
>
> *Maryam Bakoshi* | SO/AC Collaboration Services Sr. Coordinator
>
> *ICANN* | Internet Corporation got Assigned Names and Numbers
>
> *S*: Maryam.bakoshi.icann | *T*: +44 7846 471777
>
>
>
>
>
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