[Info] CSC Findings on PTI Performance November 2018

[Tomslin Samme-Nlar]

Thanks Rafik!

Cheers,
Tomslin
https://www.linkedin.com/in/tomslin/

On Thu., 20 Dec. 2018, 10:32 Rafik Dammak <rafik.dammak at gmail.com wrote:

> Hi all,
>
> please find below the latest monthly findings on the performance of
> Public Technical Identifiers (PTI).
>
> Best Regards,
>
> Rafik
>
> ---------- Forwarded message ---------
>
> Dear all,
>
> On behalf of the chair of the CSC (Byron Holland), please find included
> following message and the latest CSC report.
>
> Kind regards,
>
> Bart Boswinkel
>
> --------------------------
>
> 18 December 2018
>
>
>
> Dear Community Members,
>
>
>
> As chair of the Customer Standing Committee I am providing you our
> November 2018 monthly findings on the performance of Public Technical
> Identifiers (PTI). I am pleased to inform you the CSC has concluded that
> PTI’s overall performance over November 2018 was “Satisfactory” - PTI met
> the service level agreement at 98.4%. PTI missed 1 service level and that
> was satisfactorily explained and is not considered an indication of a
> performance issue. The CSC was informed of no escalations. The related PTI
> report to the CSC, listing the individual service level metrics along with
> their actual and historical performance, can be found at:
> https://www.iana.org/performance/csc-reports.
>
>
>
> I am also very pleased to inform you that after extensive discussions and
> hard work the CSC approved and adopted both the Process for Amending the
> IANA Naming Service Level Agreements and related procedure for Modifying
> the Process for Amending the IANA Naming Service Level Agreements. This is
> a first critical step in the process to amend the Service Levels change
> procedure contained in IANA Naming Function Contract. The documents can be
> found on the CSC wikispace: https://community.icann.org/x/TIMWBg
>
>
>
> The CSC regular meeting is scheduled at or around the 15th every month,
> and the CSC report on the PTI performance is sent out shortly after that
> meeting.  If you would like to be informed of upcoming meetings or receive
> CSC reports directly, you may want to subscribe to our announce list at
> https://mm.icann.org/mailman/listinfo/csc-announce . Any comments on our
> reporting to you is welcome.
>
>
>
> The CSC became effective October 1, 2016. Background information on the
> committee along with transcripts of our meetings and other useful
> information can be found at https://www.icann.org/csc .
>
>
>
> Kind regards,
>
> Byron Holland
>
> Chair CSC
>
>
> _______________________________________________
>
>
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