[NCSG-PC] Fwd: Call for Volunteers: Continuous Improvement Program Community Coordination Group (CIP-CCG) Representative

Fri Nov 10 01:17:44 EET 2023

FYI regarding Julf's request that volunteers / candidates describe their
familiarity with Organizational Reviews and knowledge of continuous
improvement work inside or outside of ICANN.

Warmly,
Tomslin

---------- Forwarded message ---------
From: John Gbadamosi <john at mediarightsagenda.org>
Date: Fri, 10 Nov 2023 at 00:41
Subject: Re: Call for Volunteers: Continuous Improvement Program Community
Coordination Group (CIP-CCG) Representative
To: Tomslin Samme-Nlar <mesumbeslin at gmail.com>

*Organizational Reviews*

As part of its commitment to transparency, accountability, and continuous
improvement, ICANN regularly conducts organizational reviews. The primary
purpose of these reviews is to evaluate ICANN's performance and its
effectiveness in fulfilling its mission of serving the global Internet
community. These assessments cover various aspects of ICANN's operations,
including governance structures, policy development processes, financial
management, accountability mechanisms, and management of critical Internet
functions such as domain name systems (DNS) and IP address allocation.

To maintain objectivity and impartiality, ICANN employs independent
third-party evaluators who have expertise in organizational assessments and
who are not affiliated with ICANN. These evaluators gather input and
feedback from a diverse group of stakeholders including the Internet
community, governments, businesses, and civil society through an extensive
stakeholder engagement process. The valuable insights they obtain from
these stakeholders aid in developing a comprehensive evaluation of ICANN's
performance and identifying areas for improvement. After the evaluation
process, the evaluators present their findings and recommendations, which
may include operational enhancements and changes in governance structures.

ICANN takes these recommendations seriously and is committed to
implementing them to improve its operations and better serve the global
Internet community. It's important to note that ICANN conducts various
types of reviews, including those of its Supporting Organizations and
Advisory Committees, in addition to its organizational review. These
reviews are essential to maintaining ICANN's accountability, transparency,
and responsiveness to the changing needs of the global Internet community.

*Continuous improvement work either within or outside of ICANN*

. Within ICANN, this could encompass ongoing efforts to streamline policy
development processes, optimize the allocation of domain names and IP
addresses, improve financial management practices, and enhance governance
structures. ICANN is also engaged in iterative improvements to its
stakeholder engagement methods, transparency initiatives, and
accountability mechanisms. These efforts are aimed at ensuring that ICANN
remains responsive to the ever-evolving needs of the global Internet
community and continues to fulfill its mission effectively.

Continuous improvement work outside of ICANN often involves data-driven
analysis, employee engagement, and a culture of innovation to drive ongoing
positive changes that lead to increased efficiency, customer satisfaction,
and overall organizational effectiveness.

On Sat, Nov 4, 2023 at 6:06 AM Tomslin Samme-Nlar <mesumbeslin at gmail.com>
wrote:

> Thanks, Julf.
> That would be very helpful for the PC to be able to objectively select
> from those whove expressed interest.
>
> @Caleb Olumuyiwa Ogundele <muyiwacaleb at gmail.com>  @John Gbadamosi
> <john at mediarightsagenda.org>  @Bruna Martins dos Santos
> <bruna.mrtns at gmail.com>  @frankwesia at yahoo.com can you provide a
> description of your familiarity with Organizational Reviews and knowledge
> of continuous improvement work either within or outside of ICANN?
>
> Warmly,
> Tomslin
>
> On Sat, 4 Nov 2023, 00:17 Johan Helsingius, <julf at julf.com> wrote:
>
>> I would suggest volunteers / candidates describe their familiarity with
>> Organizational Reviews and knowledge of continuous improvement work
>> outside of ICANN.
>>
>>         Julf
>>
>>
>> On 02/11/2023 20:28, Tomslin Samme-Nlar wrote:
>> > Dear members,
>> >
>> > The Continuous Improvement Program Community Coordination Group
>> > (CIP-CCG) terms of reference calls for each SO, AC, GNSO Stakeholder
>> > Group, and Regional At-Large Organization (RALO) to appoint one (1)
>> > representative to the Group.
>> >
>> > Regarding the representative, the ToR recommends the following
>> > skill/expertise:
>> >
>> > "*It will be useful to have some representatives with familiarity with
>> > Organizational Reviews, but also representatives with knowledge of
>> > continuous improvement work outside of ICANN; those that can contribute
>> > new and innovative ideas for improving the effectiveness and the
>> > accountability of the different ICANN structures*."
>> > If anyone would like to volunteer, please let me know by Tuesday 7th
>> > November for the PC to evaluate.
>> >
>> > _*More info on CIP-CCG:*_
>> >
>> > The Third Accountability and Transparency Review (ATRT3) Recommendation
>> > 3.6 calls for Organizational Reviews to be evolved into a Continuous
>> > Improvement Program (CIP). The recommendation to create a Continuous
>> > Improvement Program states that ICANN org shall work with each
>> > Supporting Organization (SO), Advisory Committee (AC) and their
>> > stakeholder groups, and the Nominating Committee (NomCom) to establish
>> a
>> > Continuous Improvement Program. It will include an annual satisfaction
>> > survey of members/participants, and a regular assessment, including a
>> > summary of continuous improvements published at least every three years.
>> >
>> > As the ICANN Community considers the implementation of ATRT3
>> > Recommendation 3.6 as it relates to each community structure and for
>> the
>> > ICANN Community overall, the CIP Community Coordination Group is
>> > intended to serve as a forum to exchange best practices, lessons
>> > learned, as well as for sharing information and progress related to
>> > already existing community continuous improvement activities. The
>> > representatives in the CIP-CCG will share best practices and
>> collaborate
>> > on community-wide implementation of ATRT3 Recommendation 3.6, while
>> > relaying information back to their constituencies to inform the process
>> > and voice decisions.
>> >
>> > Warmly,
>> > Tomslin
>> >
>>
>>

-- 
John Gbadamosi
Programme Officer, Digital Rights
Media Rights Agenda
Internet of Rights (IoR) Fellow
Article 19, UK
+2348099817296
john at mediarightsagenda.org
@Samjohn70
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ncsg.is/pipermail/ncsg-pc/attachments/20231110/af4b0d37/attachment.htm>