[PC-NCSG] [gnso-consumercci-dt] CCCI Measures Matrix

[Avri Doria]

Hi,

A couple thought when i read it.
Not sure if they are relevant to the scope of the consumer WG.

avri

On 6 Dec 2011, at 15:44, Wendy Seltzer wrote:

> Does anyone have comment on these definitions?  I think they're better
> than they were, though still non-optimal.  This is the "Consumer
> Competition, Choice, Trust" measurement wg.
> 
> --Wendy
> 
> 
>> Consumer - Internet users and registrants
> 
>> Consumer Trust - refers to the confidence registrants and users can
> have in the consistency of name resolution (from registrar to registry),
> and the degree of confidence among registrants and users that a TLD
> registry operator is fulfilling its proposed purpose and is complying
> with ICANN policies and applicable national laws

Would the ability to interact with privacy protection by the Consumer be relevant to trust?

> 
>> Consumer Choice - is evident in the range of options available to
> registrants and users for domain scripts and languages, and for TLDs
> that offer choices as to the proposed purpose and integrity of their
> domain name registrants
> 

Doesn't choice depend on the capacity of an actor, the consumer, to actually make consumption decisions based on scripts, language, services, price and availability  and maybe even jurisdiction and privacy constraints.

>> Competition - is evident in the quantity and diversity of gTLDs,TLD
> registry operators, and registrars

Wouldn't this be an active capability of the provider.  And not just the quality and diversity, but the access they have to the consumer and the ease with which they can poach each other's customers (at least in terms of registrars).