[NCSG-FC] [Action need] Final report on CIVICRM/your membership management interface

Tue Dec 18 14:05:39 EET 2018

Thato, Im afraid I will be traveling. Just to let you know, as I will not
pay the January monthly subscription, 4th of January might be too late and
your service might get terminated if you do not discuss with the company
and pay the fee beforehand. You also won’t get the diacount on development
blocks. But that is not within my remit anymore.

You can gather all your questions and send me via email. I will respond
when I return.
All the information is in CIVI folder and my report, but if something is
not clear please ask and I will respond as soon as I get the time.

On Tue, Dec 18, 2018 at 3:29 AM Thato Mfikwe <thatomfikwe at gmail.com> wrote:

> Hi all,
>
> Iido support Raphael in being the technical focal point hoping there is no
> objection.
>
> I will comment on other issues later after giing through respective
> material but the financial situation of NCSG needs to improve, members cant
>  continue to use their personal finances to sustain activities.
>
> The FC needs to start considering submitting its own ABRs and/or provide
> advice to C's not sure if this has been done before.
>
> Farzi, taking into consideration deadlines and all, I hope you will be
> able to join us in our next meeting, 4 Jan 2019 so that you can elaborate
> on CIVICRM, thanks.
>
> Thato Mfikwe.
>
> On Monday, December 17, 2018, Raphaël Beauregard-Lacroix <
> rbeauregardlacroix at gmail.com> wrote:
>
>> Hi Farzaneh,
>>
>> Thank you for the action points. I think from the FC's perspective there
>> has probably been a lot of information on that regard, which may need to be
>> digested. I will try to wrap my head around it over Christmas break (that
>> is starting 21st for me...) and report further as needed. In that sense I
>> would accept to be the technical focal point.
>>
>> As said in a separate email though, my financial situation does not allow
>> me to be financially in charge of that side of things. I understand that
>> you have been before and have been refunded, and that is certainly a very
>> kind gesture on your part, but at the same time I may understand that in
>> the current rather restricted membership of our FC, there is no one who
>> want/can take that responsibility.
>>
>> Stephanie I do think that you read us through the FC mailing list anyway,
>> but I copy you here just in case; are there alternative solutions to
>> individual volunteers cashing out and getting a refund after? It is a
>> rather suboptimal arrangement and while it can work when we have people who
>> are willing and able to do so, I think it is reasonable to assume that no
>> one would want to, and I don't think it is the task of ICANN community
>> members to do that kind of thing, generally speaking.
>>
>> So for your fourth action point Farzaneh I do not have a ready-made
>> solution unfortunately...
>>
>> Best,
>>
>> On Sun, Dec 16, 2018 at 6:21 PM farzaneh badii <farzaneh.badii at gmail.com>
>> wrote:
>>
>>> Final Report on CIVICRM from Former NCSG Chair :
>>>
>>> Dear all,
>>>
>>> I have been involved with fixing CIVICRM our membership management
>>> system. I am stepping down as the person in charge, effective today, but
>>> open to questions about how to by your future technical contact point. But
>>> I have popilated the CIVI folder with all the required info.
>>>
>>> We hired a company to do a discovery process and develop and fix issues.
>>> You (I don't know, either EC or FC) need to immediately think about a focal
>>> point because I will not be the focal point anymore. Otherwise, your
>>> service won't be maintained. NCSG/NCUC NPOC/ membership have their
>>> personal, sensitive data in CIVI. You need to have a secure system. So
>>> think about it carefully and act quickly.
>>>
>>> You can have a financial focal point someone who can pay the monthly fee
>>> (quite substantial around 577 USD per month)  and sometimes if you decide
>>> on dev blocks they have to pay more and get reimbursed by ICANN. (I have
>>> done it before, can't do it anymore)
>>> You also need a technical coordinator, someone who can ask the company
>>> to fix issues etc. (Raphael has been super helpful with this regard, so I
>>> suggest if he accepts you have Raphael as technical contact point)
>>>
>>> All the documents related to the process of making the decision as well
>>> as hiring the company are in the Google Drive folder which I have shared
>>> with you.
>>>
>>>
>>> There were many problems with the CIVI when I took over. Some of the
>>> most urgent problems have been resolved.
>>> For example, the NCSG EC comments are saved on CIVI, the membership
>>> lists are automatically updated, the security measures are in place and
>>> updated.
>>>
>>> In the CIVICRM folder, you can find all the tasks regarding discovery,
>>> Service Level Agreement tasks and monthly reports. I have also uploaded all
>>> the reports etc. If you face any problem you can just send an email to the
>>> company's special email address and create a ticket.
>>>
>>> I recently sent you an email about the current financial situation
>>> regarding CIVI. In total, we have 10500 USD (including NCUC allocated a
>>> budget of 4000  and NPOC allocated a budget of 4000) remaining. I strongly
>>> recommend that:
>>>
>>> 1. You assign someone as the contact point for carrying out CIVI work
>>> and look after reporting problems and talking to others.
>>>
>>> 2. Approve the purchase of developer's block so that the front end
>>> interface work better.
>>>
>>> 3. Put someone in charge of CIVICRM Google folder to update (should be
>>> the focal point)
>>>
>>> *4. Ask someone (one of the leaders perhaps) to pay the monthly SLA fee
>>> if you decide to go with the current service. They then get reimbursed by
>>> ICANN. (you need to find that person by 1 Jan otherwise you will not be
>>> able to continue the service. *
>>>
>>> 5.Assign a technical focal point in place: recommend Rapahel
>>>
>>>
>>>
>>>
>>> Best regards,
>>>
>>> Farzaneh
>>>
>>>
>>>
>>>
>>>
>>> ***
>>>
>>>
>>>
>>> $670.76
>>>
>>> Hosting Fees
>>>
>>> $2,250.00
>>>
>>> Discovery Process
>>>
>>> $168.50
>>>
>>> Partial month, pro-rated SLA
>>>
>>> $2,250.00
>>>
>>> Development Blocks/More discovery
>>>
>>> $577.00
>>>
>>> Monthly SLA - Aug
>>>
>>> $577.00
>>>
>>> Monthly SLA - Sept
>>>
>>> $577.00
>>>
>>> Monthly SLA - Oct
>>>
>>> $577.00
>>>
>>> Monthly SLA - Nov
>>>
>>> $577.00
>>>
>>> Monthly SLA - Dec
>>>
>>> TOTAL  $6,493.2
>>>
>>>
>>>
>>>
>>>
>>> Farzaneh
>>> _______________________________________________
>>> NCSG-FC mailing list
>>> NCSG-FC at lists.ncsg.is
>>> https://lists.ncsg.is/mailman/listinfo/ncsg-fc
>>>
>> _______________________________________________
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> https://lists.ncsg.is/mailman/listinfo/ncsg-fc
>
-- 
Farzaneh
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