[NCSG-EC] FW: Upcoming Rate Increase

[Johan Helsingius]

Let's discuss alternatives.

On 05/10/2023 00:57, Mueller, Milton L wrote:
> A rate increase for an already expensive service. July, can we get rid 
> of this service now?
> 
> *From:*Amanda Hunt <andie at aghstrategies.com>
> *Sent:* Saturday, September 30, 2023 11:45 AM
> *To:* Raphaël Beauregard-Lacroix <rbeauregardlacroix at gmail.com>
> *Cc:* Mueller, Milton L <milton at gatech.edu>; Glandon, Andrea 
> <andrea.glandon at icann.org>; AGH Strategies <billing at aghstrategies.com>
> *Subject:* Upcoming Rate Increase
> 
> Hi Raphaël,
> 
> The past few years have seen a lot of change, but two things that 
> haven't are our support for your organization's tech needs and our 
> billing rate. Unfortunately, our costs have gone up in this time, and we 
> need to adjust our rates for the first time since 2016.
> 
> Our pricing will not go up overnight, but beginning January 1 our hourly 
> rate will be $180.  However, our monthly rates for our support plans 
> offer a sizable discount compared to the hourly rate for the hours 
> included in the plan.  In addition, we have a number of benefits for 
> each level.
> 
> **
> 
> 	
> 
> *Essentials*
> 
> 	
> 
> *Core*
> 
> 	
> 
> *Plus*
> 
> 	
> 
> *Premium*
> 
> 	
> 
> *Custom*
> 
> *Price per month*
> 
> 	
> 
> $170
> 
> 	
> 
> $410
> 
> 	
> 
> $675
> 
> 	
> 
> $1,350
> 
> 	
> 
> Contact for details
> 
> *Included hours of support, training or development*
> 
> 	
> 
> 1 hour per month
> 
> 	
> 
> 3 hours per month
> 
> 	
> 
> 5 hours per month
> 
> 	
> 
> 10 hours per month
> 
> 	
> 
> 125+ hours per year
> 
> *Monthly price per additional included hour in plan*
> 
> 	
> 
> $150
> 
> 	
> 
> $140
> 
> 	
> 
> $135
> 
> 	
> 
> $135
> 
> 	
> 
> Contact for details
> 
> *Phone support*
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> *Email support*
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> 	
> 
> ✔
> 
> *One-hour strategy meeting on pain points and ideas for growth*
> 
> 	
> 
> Billed time, upon request
> 
> 	
> 
> 1 included per calendar year
> 
> 	
> 
> 2 included per calendar year
> 
> 	
> 
> 4 included per calendar year
> 
> 	
> 
> Contact for details
> 
> *Free registrations for public training programs*
> 
> 	
> 
> 	
> 
> 1
> 
> 	
> 
> 2
> 
> 	
> 
> 4
> 
> 	
> 
> 4+
> 
> You are currently on the Essentials plan with one extra hour included. 
> Please let us know if you would like to switch plans, which can be 
> changed for an upcoming month at any time, or if there are other ways we 
> can help.
> 
> Thanks,
> 
> Andie
> 
> 
> --
> 
> Amanda "Andie" Hunt
> AGH Strategies
> (202) 248-6400 phone
> (202) 521-1363 fax
> 
> aghstrategies.com <http://aghstrategies.com>
>