Investigation - Vaibhav Aggarwal

Wed Jun 10 04:38:24 EEST 2020

Dear Raphael,

Thanks for the reply. As far as the EC list is concerned, I am aware that it is public.

As for the ombudsman process, I must confess I know very little. Nevertheless, as you described it, the ombudsman answer (the whole e-mail) should have remained confidential, too. 

On a separate note, this excess of confidentiality is a little bit surprising to me because: as people should be complaining about facts and also there will be people who can witness that, I don’t really see the need of that strict confidentiality (strictly confidential not the same as confidential). Of course, there could be some privacy issues around those facts, which, I believe, should be treated with due confidentiality. Anyway, this is a separate debate. Now I know et “je dormirais moins bête ce soir."

@__f_f__

Best Regards
____________________________________

(Ekue) Farell FOLLY
GNSO Councillor
linkedin.com/in/farellf 

> On 10 Jun 2020, at 00:52, Raphael Beauregard-Lacroix <rbeauregardlacroix at GMAIL.COM> wrote:
> 
> Hi all
> 
> If you are interested in the action taken by the NCSG EC, which is referred
> to by the Ombudsman in his communication, you may refer to the EC list,
> which is publicly archived:
> https://lists.ncsg.is/pipermail/ncsg-ec/2020-June/thread.html
> 
> Otherwise, and generally speaking, the handling of complaints by the
> Ombudsman Office is a confidential process, as specified on its website (
> https://www.icann.org/ombudsman):
> 
> "Complaints to the ombudsman are completely confidential. The fact that you
> have made a complaint is never disclosed unless you expressly waive
> confidentiality. This is very important for those who are concerned about
> an imbalance of power and consequences if a complaint is made."
> 
> As you can see, the confidentiality extends to the existence of specific
> complaints. By implication, the process surrounding such complaints and
> their contents are also to remain confidential.
> 
> The Ombudsman Office website also links to a flyer which gives more details
> on how it handles complaints.
> 
> Have a nice day,
> 
> 
> 
> 
> 
> 
> 
> On Tue, Jun 9, 2020 at 5:32 PM Remmy Nweke <remmyn at gmail.com> wrote:
> 
>> Thanks Steph, hope you are keeping safe as well as all of us.
>> 
>> I support Farell and Grace positions, it will help us all understand the
>> matter better and take caution where necessary, precisely on the complaint
>> sent to Ombdusman.
>> 
>> Thanks in anticipation of your response.
>> 
>> ____
>> REMMY NWEKE, mNGE,
>> Lead Consulting Strategist/Group Executive Editor,
>> DigitalSENSE Africa Media [*Multiple-award winning medium*]
>> (DigitalSENSE Business News
>> <http://www.digitalsenseafrica.com.ng/businessnews>; ITREALMS
>> <http://www.itrealms.com.ng>, NaijaAgroNet
>> <http://www.naijaagronet.com.ng>)
>> Block F1, Shop 133 Moyosore Aboderin Plaza, Bolade Junction, Oshodi-Lagos
>> M: 234-8033592762, 8023122558, 8051000475, T: @ITRealms
>> <http://www.twitter.com/ITRealms>
>> Author: A Decade of ICT Reportage in Nigeria
>> <https://www.facebook.com/adecadeofictreportageinnigeria%E2%80%8E>
>> 
>> *2020 Nigeria DigitalSENSE Forum on IG4D & Nigeria IPv6 Roundtable
>> <http://www.digitalsenseafrica.com.ng>*
>> JOIN us!!
>> 
>> *Vice President, African Civil Society on the Information Society (ACSIS
>> <http://www.acsis-scasi.org/en/>)
>> _________________________________________________________________
>> *Confidentiality Notice:* The information in this document and attachments
>> are confidential and may also be privileged information. It is intended
>> only for the use of the named recipient. Remmy Nweke does not accept legal
>> responsibility for the contents of this e-mail. If you are not the intended
>> recipient, please notify me immediately, then delete this document and do
>> not disclose the contents of this document to any other person, nor make
>> any copies. Violators may face court persecution.
>> 
>> 
>> 
>> On Tue, Jun 9, 2020 at 8:40 PM Farell FOLLY <farell at benin2point0.org>
>> wrote:
>> 
>>> Dear Stephanie,
>>> 
>>> Thanks for sending this to us. I appreciate you approach.
>>> 
>>> However I do have one concern: Sending us the response of the Ombudsman
>>> is good, but could we also read what the NCSG committee sent to him? Also
>>> have both involved parties been heard by the Ombudsman or the NCSG EC just
>>> wrote that one member was aggressive and forwarded some e-mail to witness
>>> the case?
>>> 
>>> If all this was done beforehand, I must have been missed those
>>> conversation threads. Then, please *disregard last transmission*
>>> 
>>> 
>>> Be assured that my e-mail has the sole intention to understand the
>>> process. I am not criticising, I am not accusing , I am not supporting.
>>> 
>>> @__f_f__
>>> 
>>> Best Regards
>>> ____________________________________
>>> 
>>> (Ekue) Farell FOLLY
>>> GNSO Councillor
>>> linkedin.com/in/farellf
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On 9 Jun 2020, at 21:28, Stephanie E Perrin <
>>> stephanie.perrin at MAIL.UTORONTO.CA> wrote:
>>> 
>>> Dear members,
>>> 
>>> I forwarding the letter from the Ombudsman, informing us of his decision
>>> in the matter of the recent disruption on the NCSG list.  I would like to
>>> thank him for his speedy action in this matter, and the EC for its
>>> collaborative efforts in investigating and dealing with the matter.
>>> 
>>> Kind regards
>>> 
>>> Stephanie Perrin
>>> 
>>> NCSG Chair
>>> .................
>>> 
>>> Dear NCSG Executive Committee,
>>> 
>>> Please be advised I have contacted Mr. Aggarwal to advise him that I
>>> support the action taken by the NCSG and NCUC Executive Committees in
>>> removing him from participation in the NCSG-Discuss and NCUC-Discuss
>>> mailing lists. In my opinion, his behavior was a clear violation of the
>>> ICANN Expected Standards of Behavior.
>>> 
>>> I will contact ICANN Legal to inform them of the situation.
>>> 
>>> As Mr. Aggarwal is still a member of NCSG/NCUC I have advised him that if
>>> he wishes to resume participating in the email lists to contact me and I
>>> could facilitate a discussion if you should be willing to entertain the
>>> idea. Of course, this direction would hinge on an explicit acceptance of
>>> the ICANN Expected Standards of Behavior.
>>> 
>>> Should Mr. Aggarwal continue aggressive behavior towards any of you or
>>> your constituents, please advise me immediately as I would consider a
>>> continuation of his demonstrated behavior to be a violation of the
>>> Community Anti-Harassment Policy.
>>> 
>>> Please do not hesitate to share this response to your respective email
>>> lists.
>>> 
>>> Sincerely yours Herb
>>> 
>>> Herb Waye
>>> ICANN Ombudsman
>>> 
>>> https://www.icann.org/ombudsman
>>> https://www.facebook.com/ICANNOmbudsman
>>> Twitter: @IcannOmbudsman
>>> 
>>> ICANN Expected Standards of Behavior:
>>> 
>>> https://www.icann.org/en/system/files/files/expected-standards-15sep16-en.pdf
>>> Community Anti-Harassment Policy
>>> 
>>> https://www.icann.org/resources/pages/community-anti-harassment-policy-2017-03-24-en
>>> Confidentiality
>>> All matters brought before the Ombudsman shall be treated as
>>> confidential.  The Ombudsman shall also take all reasonable steps necessary
>>> to preserve the privacy of, and to avoid harm to, those parties not
>>> involved in the complaint being investigated by the Ombudsman.The Ombudsman
>>> shall only make inquiries about, or advise staff or Board members of the
>>> existence and identity of, a complainant in order to further the resolution
>>> of the complaint.  The Ombudsman shall take all reasonable steps necessary
>>> to ensure that if staff and Board members are made aware of the existence
>>> and identity of a complainant, they agree to maintain the confidential
>>> nature of such information, except as necessary to further the resolution
>>> of a complaint
>>> 
>>> 
>>> 
> 
> --0000000000001b8a3905a7ae9612
> Content-Type: text/html; charset="UTF-8"
> Content-Transfer-Encoding: quoted-printable
> 
> <div dir=3D"ltr">Hi all<div><br></div><div>If you are interested in the act=
> ion taken by the NCSG EC, which is referred to by the Ombudsman in his comm=
> unication, you may refer to the EC list, which is publicly archived:=C2=A0<=
> a href=3D"https://lists.ncsg.is/pipermail/ncsg-ec/2020-June/thread.html">ht=
> tps://lists.ncsg.is/pipermail/ncsg-ec/2020-June/thread.html</a></div><div><=
> br></div><div>Otherwise, and generally speaking, the handling of complaints=
> by the Ombudsman Office is a confidential process, as specified=C2=A0on it=
> s website (<a href=3D"https://www.icann.org/ombudsman">https://www.icann.or=
> g/ombudsman</a>):</div><div><br></div><div>"Complaints to the ombudsma=
> n are completely confidential. The fact that you have made a complaint is n=
> ever disclosed unless you expressly waive confidentiality. This is very imp=
> ortant for those who are concerned about an imbalance of power and conseque=
> nces if a complaint is made."<br></div><div><br></div><div>As you can =
> see, the confidentiality extends to the existence of specific complaints. B=
> y implication, the process surrounding such complaints and their contents a=
> re also to remain confidential.</div><div><br></div><div>The Ombudsman Offi=
> ce website also links to a flyer which gives more details on how it handles=
> complaints.=C2=A0</div><div><br></div><div>Have a nice day,=C2=A0</div><di=
> v><br></div><div><br></div><div><br></div><div><br></div><div><br></div><di=
> v><br></div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"=
> gmail_attr">On Tue, Jun 9, 2020 at 5:32 PM Remmy Nweke <<a href=3D"mailt=
> o:remmyn at gmail.com">remmyn at gmail.com</a>> wrote:<br></div><blockquote cl=
> ass=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid=
> rgb(204,204,204);padding-left:1ex"><div dir=3D"ltr">Thanks Steph, hope you=
> are keeping safe as well as all of us.<div><br></div><div>I support Farell=
> and Grace positions, it will help us all understand the matter better and =
> take caution where necessary, precisely on the complaint sent to Ombdusman.=
> </div><div><br></div><div>Thanks in anticipation of your response.<br><div>=
> <br clear=3D"all"><div><div dir=3D"ltr"><div dir=3D"ltr"><div><div dir=3D"l=
> tr"><div><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr=
> "><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div =
> dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"=
> ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><d=
> iv dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr">____<div>REMMY NWEKE, <fon=
> t size=3D"1">mNGE</font>,=C2=A0=C2=A0</div><div>Lead Consulting Strategist/=
> Group Executive Editor,=C2=A0<br><span style=3D"background-color:rgb(255,0,=
> 0)">DigitalSENSE Africa Media</span>=C2=A0<span>[<i>Multiple-award winning =
> medium</i>]<br></span>(<a href=3D"http://www.digitalsenseafrica.com.ng/busi=
> nessnews" target=3D"_blank">DigitalSENSE Business News</a>; <a href=3D"http=
> ://www.itrealms.com.ng" target=3D"_blank">ITREALMS</a>, <a href=3D"http://w=
> ww.naijaagronet.com.ng" target=3D"_blank">NaijaAgroNet</a>)</div><div>Block=
> F1, Shop 133 Moyosore Aboderin Plaza, Bolade Junction, Oshodi-Lagos<br>M: =
> 234-8033592762, 8023122558, 8051000475, T:=C2=A0<a href=3D"http://www.twitt=
> er.com/ITRealms" target=3D"_blank">@ITRealms<br></a><div>Author: <a href=3D=
> "https://www.facebook.com/adecadeofictreportageinnigeria%E2%80%8E" target=
> =3D"_blank">A Decade of ICT Reportage in Nigeria</a></div><div><br></div><d=
> iv><b><font color=3D"#ff0000">2020=C2=A0<a href=3D"http://www.digitalsensea=
> frica.com.ng" target=3D"_blank">Nigeria DigitalSENSE Forum on IG4D & Ni=
> geria IPv6 Roundtable</a></font></b>=C2=A0</div><div>JOIN us!!</div><div><b=
> r></div><div>*Vice President, <a href=3D"http://www.acsis-scasi.org/en/" ta=
> rget=3D"_blank">African Civil Society on the Information Society (ACSIS</a>=
> )</div><div>_______________________________________________________________=
> __<br><font size=3D"1">*Confidentiality Notice:* The information in this do=
> cument and attachments are confidential and may also be privileged informat=
> ion. It is intended only for the use of the named recipient. Remmy Nweke do=
> es not accept legal responsibility for the contents of this e-mail. If you =
> are not the intended recipient, please notify me immediately, then delete t=
> his document and do not disclose the contents of this document to any other=
> person, nor make any copies. Violators may face court persecution.<br></fo=
> nt><br></div></div></div></div></div></div></div></div></div></div></div></=
> div></div></div></div></div></div></div></div></div></div></div></div></div=
>> </div></div></div></div><br></div></div></div><br><div class=3D"gmail_quot=
> e"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Jun 9, 2020 at 8:40 PM Far=
> ell FOLLY <<a href=3D"mailto:farell at benin2point0.org" target=3D"_blank">=
> farell at benin2point0.org</a>> wrote:<br></div><blockquote class=3D"gmail_=
> quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,=
> 204);padding-left:1ex"><div>Dear Stephanie,<div><br></div><div>Thanks for s=
> ending this to us. I appreciate you approach.=C2=A0</div><div><br></div><di=
> v>However I do have one concern: Sending us the response of the Ombudsman i=
> s good, but could we also read what the NCSG committee sent to him? Also ha=
> ve both involved parties been heard by the Ombudsman or the NCSG EC just wr=
> ote that one member was aggressive and forwarded some e-mail to witness the=
> case?</div><div><br></div><div>If all this was done beforehand, I must hav=
> e been missed those conversation threads. Then, please *disregard last tran=
> smission*</div><div><br></div><div><br></div><div>Be assured that my e-mail=
> has the sole intention to understand the process. I am not criticising, I =
> am not accusing , I am not supporting.<br><div>
> <div dir=3D"auto" style=3D"color:rgb(0,0,0);letter-spacing:normal;text-alig=
> n:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing=
> :0px;text-decoration:none"><div dir=3D"auto" style=3D"color:rgb(0,0,0);lett=
> er-spacing:normal;text-align:start;text-indent:0px;text-transform:none;whit=
> e-space:normal;word-spacing:0px;text-decoration:none"><div dir=3D"auto" sty=
> le=3D"color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0=
> px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:=
> none"><div dir=3D"auto" style=3D"color:rgb(0,0,0);letter-spacing:normal;tex=
> t-align:start;text-indent:0px;text-transform:none;white-space:normal;word-s=
> pacing:0px"><div dir=3D"auto" style=3D"color:rgb(0,0,0);letter-spacing:norm=
> al;text-align:start;text-indent:0px;text-transform:none;white-space:normal;=
> word-spacing:0px"><div dir=3D"auto" style=3D"color:rgb(0,0,0);font-family:H=
> elvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-wei=
> ght:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-tran=
> sform:none;white-space:normal;word-spacing:0px"><div dir=3D"auto"><br>@__f_=
> f__<br><br>Best Regards<br><div style=3D"color:rgb(0,0,0);font-family:Helve=
> tica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:=
> normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transfor=
> m:none;white-space:normal;word-spacing:0px">_______________________________=
> _____</div><div style=3D"color:rgb(0,0,0);font-family:Helvetica;font-size:1=
> 2px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-sp=
> acing:normal;text-align:start;text-indent:0px;text-transform:none;white-spa=
> ce:normal;word-spacing:0px"><br></div><div style=3D"color:rgb(0,0,0);font-f=
> amily:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;f=
> ont-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;te=
> xt-transform:none;white-space:normal;word-spacing:0px">(Ekue) Farell FOLLY<=
> /div><div style=3D"color:rgb(0,0,0);font-family:Helvetica;font-size:12px;fo=
> nt-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:=
> normal;text-align:start;text-indent:0px;text-transform:none;white-space:nor=
> mal;word-spacing:0px">GNSO Councillor</div><div style=3D"color:rgb(0,0,0);f=
> ont-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:nor=
> mal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0=
> px;text-transform:none;white-space:normal;word-spacing:0px"><a href=3D"http=
> ://linkedin.com/in/farellf" target=3D"_blank">linkedin.com/in/farellf</a>=
> =C2=A0<br></div><div style=3D"color:rgb(0,0,0);font-family:Helvetica;font-s=
> ize:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;lett=
> er-spacing:normal;text-align:start;text-indent:0px;text-transform:none;whit=
> e-space:normal;word-spacing:0px"><br></div><div style=3D"color:rgb(0,0,0);f=
> ont-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:nor=
> mal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0=
> px;text-transform:none;white-space:normal;word-spacing:0px"><br></div><br><=
> /div></div><br style=3D"color:rgb(0,0,0);font-family:Helvetica;font-size:12=
> px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spa=
> cing:normal;text-align:start;text-indent:0px;text-transform:none;white-spac=
> e:normal;word-spacing:0px"><br style=3D"color:rgb(0,0,0);font-family:Helvet=
> ica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:n=
> ormal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform=
> :none;white-space:normal;word-spacing:0px"></div></div></div></div></div>
> </div>
> <div><br><blockquote type=3D"cite"><div>On 9 Jun 2020, at 21:28, Stephanie =
> E Perrin <<a href=3D"mailto:stephanie.perrin at MAIL.UTORONTO.CA" target=3D=
> "_blank">stephanie.perrin at MAIL.UTORONTO.CA</a>> wrote:</div><br><div><p =
> style=3D"font-family:Helvetica;font-size:12px;font-style:normal;font-varian=
> t-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;tex=
> t-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-d=
> ecoration:none">Dear members,</p><p style=3D"font-family:Helvetica;font-siz=
> e:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter=
> -spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-=
> space:normal;word-spacing:0px;text-decoration:none">I forwarding the letter=
> from the Ombudsman, informing us of his decision in the matter of the rece=
> nt disruption on the NCSG list.=C2=A0 I would like to thank him for his spe=
> edy action in this matter, and the EC for its collaborative efforts in inve=
> stigating and dealing with the matter.</p><p style=3D"font-family:Helvetica=
> ;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:norm=
> al;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:no=
> ne;white-space:normal;word-spacing:0px;text-decoration:none">Kind regards<s=
> pan>=C2=A0</span><br></p><p style=3D"font-family:Helvetica;font-size:12px;f=
> ont-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing=
> :normal;text-align:start;text-indent:0px;text-transform:none;white-space:no=
> rmal;word-spacing:0px;text-decoration:none">Stephanie Perrin</p><p style=3D=
> "font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:n=
> ormal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent=
> :0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoratio=
> n:none">NCSG Chair<br></p><div style=3D"font-family:Helvetica;font-size:12p=
> x;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spac=
> ing:normal;text-align:start;text-indent:0px;text-transform:none;white-space=
> :normal;word-spacing:0px;text-decoration:none">.................<br><br><di=
> v><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,=
> sans-serif">Dear NCSG Executive Committee,<u></u><u></u></div><div style=3D=
> "margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><u>=
> </u>=C2=A0<u></u></div><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt=
> ;font-family:Calibri,sans-serif">Please be advised I have contacted Mr. Agg=
> arwal to advise him that I support the action taken by the NCSG and NCUC Ex=
> ecutive Committees in removing him from participation in the NCSG-Discuss a=
> nd NCUC-Discuss mailing lists. In my opinion, his behavior was a clear viol=
> ation of the ICANN Expected Standards of Behavior.<u></u><u></u></div><div =
> style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-se=
> rif"><u></u>=C2=A0<u></u></div><div style=3D"margin:0in 0in 0.0001pt;font-s=
> ize:11pt;font-family:Calibri,sans-serif">I will contact ICANN Legal to info=
> rm them of the situation.<u></u><u></u></div><div style=3D"margin:0in 0in 0=
> .0001pt;font-size:11pt;font-family:Calibri,sans-serif"><u></u>=C2=A0<u></u>=
> </div><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Cali=
> bri,sans-serif">As Mr. Aggarwal is still a member of NCSG/NCUC I have advis=
> ed him that if he wishes to resume participating in the email lists to cont=
> act me and I could facilitate a discussion if you should be willing to ente=
> rtain the idea. Of course, this direction would hinge on an explicit accept=
> ance of the ICANN Expected Standards of Behavior.<u></u><u></u></div><div s=
> tyle=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-ser=
> if"><u></u>=C2=A0<u></u></div><div style=3D"margin:0in 0in 0.0001pt;font-si=
> ze:11pt;font-family:Calibri,sans-serif">Should Mr. Aggarwal continue aggres=
> sive behavior towards any of you or your constituents, please advise me imm=
> ediately as I would consider a continuation of his demonstrated behavior to=
> be a violation of the Community Anti-Harassment Policy.<u></u><u></u></div=
>> <div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,s=
> ans-serif"><u></u>=C2=A0<u></u></div><div style=3D"margin:0in 0in 0.0001pt;=
> font-size:11pt;font-family:Calibri,sans-serif">Please do not hesitate to sh=
> are this response to your respective email lists.<u></u><u></u></div><div s=
> tyle=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-ser=
> if"><u></u>=C2=A0<u></u></div><div style=3D"margin:0in 0in 0.0001pt;font-si=
> ze:11pt;font-family:Calibri,sans-serif">Sincerely yours Herb<u></u><u></u><=
> /div><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calib=
> ri,sans-serif"><u></u>=C2=A0<u></u></div><div><div style=3D"margin:0in 0in =
> 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style=3D"font=
> -size:10.5pt">Herb Waye<u></u><u></u></span></div><div><div style=3D"margin=
> :0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span styl=
> e=3D"font-size:10.5pt">ICANN Ombudsman<u></u><u></u></span></div></div><div=
>> <div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,s=
> ans-serif"><span style=3D"font-size:10.5pt"><u></u>=C2=A0<u></u></span></di=
> v></div><div><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-fami=
> ly:Calibri,sans-serif"><span style=3D"font-size:10.5pt"><a href=3D"https://=
> www.icann.org/ombudsman" target=3D"_blank">https://www.icann.org/ombudsman<=
> /a><u></u><u></u></span></div></div><div><div style=3D"margin:0in 0in 0.000=
> 1pt;font-size:11pt;font-family:Calibri,sans-serif"><span style=3D"font-size=
> :10.5pt"><a href=3D"https://www.facebook.com/ICANNOmbudsman" target=3D"_bla=
> nk">https://www.facebook.com/ICANNOmbudsman</a><u></u><u></u></span></div><=
> /div><div><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:=
> Calibri,sans-serif"><span style=3D"font-size:10.5pt">Twitter: @IcannOmbudsm=
> an<u></u><u></u></span></div></div><div><div style=3D"margin:0in 0in 0.0001=
> pt;font-size:11pt;font-family:Calibri,sans-serif"><span style=3D"font-size:=
> 10.5pt"><u></u>=C2=A0<u></u></span></div></div><div><div style=3D"margin:0i=
> n 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style=
> =3D"font-size:10.5pt">ICANN Expected Standards of Behavior:<u></u><u></u></=
> span></div></div><div><div><div><div><div style=3D"margin:0in 0in 0.0001pt;=
> font-size:11pt;font-family:Calibri,sans-serif"><span style=3D"font-size:10.=
> 5pt"><a href=3D"https://www.icann.org/en/system/files/files/expected-standa=
> rds-15sep16-en.pdf" target=3D"_blank">https://www.icann.org/en/system/files=
> /files/expected-standards-15sep16-en.pdf</a><u></u><u></u></span></div><div=
> style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-s=
> erif"><span style=3D"font-size:10.5pt">Community Anti-Harassment Policy<u><=
> /u><u></u></span></div><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt=
> ;font-family:Calibri,sans-serif"><span style=3D"font-size:10.5pt"><a href=
> =3D"https://www.icann.org/resources/pages/community-anti-harassment-policy-=
> 2017-03-24-en" target=3D"_blank">https://www.icann.org/resources/pages/comm=
> unity-anti-harassment-policy-2017-03-24-en</a><u></u><u></u></span></div><d=
> iv style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans=
> -serif"><span style=3D"font-family:Garamond,serif;color:rgb(31,73,125)">Con=
> fidentiality</span><span lang=3D"EN-NZ" style=3D"font-size:12pt"><u></u><u>=
> </u></span></div><div style=3D"margin:0in 0in 0.0001pt;font-size:11pt;font-=
> family:Calibri,sans-serif"><span style=3D"font-family:Garamond,serif;color:=
> rgb(31,73,125)">All matters brought before the Ombudsman shall be treated a=
> s confidential.=C2=A0 The Ombudsman shall also take all reasonable steps ne=
> cessary to preserve the privacy of, and to avoid harm to, those parties not=
> involved in the complaint being investigated by the Ombudsman.The Ombudsma=
> n shall only make inquiries about, or advise staff or Board members of the =
> existence and identity of, a complainant in order to further the resolution=
> of the complaint.=C2=A0 The Ombudsman shall take all reasonable steps nece=
> ssary to ensure that if staff and Board members are made aware of the exist=
> ence and identity of a complainant, they agree to maintain the confidential=
> nature of such information, except as necessary to further the resolution =
> of a complaint</span></div></div></div></div></div></div></div></div></div>=
> </blockquote></div><br></div></div></blockquote></div>
> </blockquote></div>
> 
> --0000000000001b8a3905a7ae9612--

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