CSC Findings on PTI Performance December 2018

[Rafik Dammak]

Hi all,

Please find below the PTI performance for last month.

Best Regards,

Rafik

---------- Forwarded message ---------
Dear all,



On behalf of the chair of the CSC (Byron Holland), please find included
following message and the latest CSC report.



Kind regards,

Bart Boswinkel



--------------------------

17 January 2019



Dear Community Members,



As chair of the Customer Standing Committee I am providing you with our
December 2018 monthly findings on the performance of Public Technical
Identifiers (PTI). I am very pleased to inform you the CSC has concluded
that PTI’s overall performance over December 2018 was “Excellent” - PTI met
the service level agreement at 100%. The CSC was informed of no
escalations. The related PTI report to the CSC, listing the individual
service level metrics along with their actual and historical performance,
can be found at: https://www.iana.org/performance/csc-reports.



I’m also pleased to inform you that at its last meeting on 15 January 2019,
and after extensive discussions and hard work the CSC has approved and
adopted the amended Remedial Action Procedure (RAP), to meet the
requirements of our updated Charter. The amended RAP will become effective
after adoption by PTI and publication. The documents can be found on the
CSC wikispace: https://community.icann.org/display/CSC/Documents



The CSC regular meeting is scheduled at or around the 15th every month, and
the CSC report on the PTI performance is sent out shortly after that
meeting.  If you would like to be informed of upcoming meetings or receive
CSC reports directly, you may want to subscribe to our announce list at
https://mm.icann.org/mailman/listinfo/csc-announce. Any comments on our
reporting to you is welcome.



The CSC became effective October 1, 2016. Background information on the
committee along with transcripts of our meetings and other useful
information can be found at https://www.icann.org/csc[icann.org]
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
 .



Kind regards,

Byron Holland

Chair CSC
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