[Info] CSC Report performance PTI April 2018

[James Gannon]

Thanks Rafik and as usual always happy to answer questions.

From: NCSG-Discuss <NCSG-DISCUSS at LISTSERV.SYR.EDU> On Behalf Of Rafik Dammak
Sent: 23 May 2018 01:16
To: NCSG-DISCUSS at LISTSERV.SYR.EDU
Subject: [Info] CSC Report performance PTI April 2018

Hi all,

please find here the latest report from the Customer Standing Committee regarding PTI Performance.
there is also an ongoing public comment on the review team report on CSC and we got a draft comment currently under review. We also discussed that during our NCSG Policy Call.

Best Regards,

Rafik Dammak

NCSG Policy Committee Chair

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Dear all,

On behalf of the chair of the CSC (Byron Holland), please find included following message and the latest CSC report.

Kind regards,
Bart Boswinkel

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22 May 2018

Dear Community Members,

As chair of the Customer Standing Committee I am pleased to provide you our monthly report on the performance of Public Technical Identifiers (PTI) over April 2018. I am pleased to inform you the CSC has concluded that PTI’s overall performance over April 2018 was Satisfactory – The service level agreement at 95.3% for the month of April 2018. PTI missed 3 service levels and that was satisfactorily explained and is not considered an indication of a performance issue. The CSC did not receive any escalation.

The CSC was informed that the metric, “Publication of IDN Tables” was moved to the RZM dashboard (https://sle-dashboard.iana.org/). Starting with the May report, PTI will no longer be providing the metric in its monthly report.  The April 2018 PTI Naming Performance Report to the CSC, which includes the listing of the individual service level metrics along with their actual and historical performance, can be found at: https://www.iana.org/performance/csc-reports/201804 .

The CSC regular meeting is scheduled at or around the 15th every month, and the CSC report on the PTI performance is sent out shortly after that meeting.  If you would like to be informed of upcoming meetings or receive CSC reports directly, you may want to subscribe to our announce list at https://mm.icann.org/mailman/listinfo/csc-announce . Any comments on our reporting to you is welcome.

The CSC became effective October 1, 2016. Background information on the committee along with transcripts of our meetings and other useful information can be found at https://www.icann.org/csc[icann.org]<https://www.icann.org/csc%5Bicann.org%5D> .

Kind regards,
Byron Holland
Chair CSC

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