[Info] CSC report PTI performance January 2018

[Rafik Dammak]

Hi all,

Please find here the customer  standing committee report on PTI performance
for last month.

Best Regards,

Rafik

---------- Forwarded message ----------

Dear all,

On behalf of the chair of the CSC, Byron Holland, please find included the
CSC findings on PTI performance January 2018.

Kind regards,

Bart Boswinkel



16 February 2018



Dear Community Members,

As chair of the Customer Standing Committee I am providing you our January
2018 monthly report on the performance of Public Technical Identifiers
(PTI). I am pleased to inform you the CSC has concluded that PTI’s overall
performance over January 2018 was again “Excellent”- PTI met all the
service level agreement at 100 % !. The CSC was informed that during the
reporting period PTI has not received complaints. The January 2018 PTI
Naming Performance Report to the CSC, which includes the listing of the
individual service level metrics along with their actual and historical
performance, can be found at: https://www.iana.org/
performance/csc-reports/201801.



The CSC and PTI have had productive discussions on Remedial Action
Procedures, as foreseen in the CSC charter. The CSC was also informed on
the progress of the work of the CSC Charter Review team, a joint ccNSO –
Registry Stakeholder Group effort, and looks forward to its findings and
proposals.



 The CSC regular meeting is scheduled at or around the 15th every month,
and the CSC report on the PTI performance is send out shortly after that
meeting.  If you would like to be informed of upcoming meetings or receive
CSC reports directly, you may want to subscribe to our announce list at
https://mm.icann.org/mailman/listinfo/csc-announce . Any comments on our
reporting to you is welcome.



 The CSC became effective October 1, 2016. Background information on the
committee along with transcripts of our meetings and other useful
information can be found at https://www.icann.org/csc[icann.org]
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
 .





Kind regards,

Byron Holland

Chair CSC
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