[Info] Monthly Report of the CSC on PTI Performance - March 2018

[Rafik Dammak]

hi all,

Please find here the latest monthly report of the CSC. as a reminder, there
is a public comment regarding the CSC charter review (
https://www.icann.org/public-comments/csc-charter-rt-initial-2018-04-11-en).

Best Regards,

Rafik Dammak

NCSG Policy Committee Chair


---------- Forwarded message ----------

Dear all,

Included and on behalf of the chair of CSC the cover letter and the CSC
 monthly (March 2018)  findings on performance PTI.

Kind regards,

Bart Boswinkel







17 April 2018



Dear Community Members,

As chair of the Customer Standing Committee I am pleased to provide you our
monthly report on the performance of Public Technical Identifiers (PTI)
over March 2018. I am pleased to inform you the CSC has concluded that
PTI’s overall performance over March 2018 was Satisfactory – The service
level agreement at 95.3% for the month of March 2018. Missing the 3 service
levels was satisfactorily explained and is not considered an indication of
a performance issue. The CSC was further informed that during the reporting
period PTI has not received complaints. The March 2018 PTI Naming
Performance Report to the CSC, which includes the listing of the individual
service level metrics along with their actual and historical performance,
can be found at: https://www.iana.org/performance/csc-reports/201803 .



In addition I am pleased to inform you that the CSC and PTI have now agreed
on the Remedial Action Procedures as foreseen in the CSC charter. The
procedures have been published and can be found at:
https://www.icann.org/en/system/files/files/csc-remedial-action-procedures-
03mar18-en.pdf[icann.org]
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_en_system_files_files_csc-2Dremedial-2Daction-2Dprocedures-2D03mar18-2Den.pdf&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=FsYwnXk4u99XmAi1uMDDu6zPMo5lkF-O8_RozWrCOyA&s=XD95FWg9M7lxCfxUp_v3XPRnrlSbp_p5320WuiK-9d4&e=>
 .



The CSC was also informed by the CSC Charter Review team - a joint ccNSO
and Registry Stakeholder Group effort - about its findings and proposed
changes to the charter. Their initial report has been published for public
comment (see: https://www.icann.org/public-comments/csc-charter-
rt-initial-2018-04-11-en[icann.org]
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_public-2Dcomments_csc-2Dcharter-2Drt-2Dinitial-2D2018-2D04-2D11-2Den&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=FsYwnXk4u99XmAi1uMDDu6zPMo5lkF-O8_RozWrCOyA&s=j61438DWf7lvwhepbv32VkPvfAEyGyihcK9Kvi-Y3tg&e=>)
 .



 The CSC regular meeting is scheduled at or around the 15th every month,
and the CSC report on the PTI performance is send out shortly after that
meeting.  If you would like to be informed of upcoming meetings or receive
CSC reports directly, you may want to subscribe to our announce list at
https://mm.icann.org/mailman/listinfo/csc-announce . Any comments on our
reporting to you is welcome.



 The CSC became effective October 1, 2016. Background information on the
committee along with transcripts of our meetings and other useful
information can be found at https://www.icann.org/csc[icann.org]
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
 .





Kind regards,

Byron Holland

Chair CSC
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