CSC report PTI performance October 2017

[Akinremi Peter Taiwo]

Thanks Rafik for sharing.

Regards
Peter.

On Tue, Nov 28, 2017 at 10:52 AM, Rafik Dammak <rafik.dammak at gmail.com>
wrote:

> Dear all,
>
> please find below the CSC (Customer Standing Committee) report on PTI
> performance.
>
> Best,
>
> Rafik
>
>
>
> ---------- Forwarded message ----------
>
>
>
>
>
> Dear all,
>
>
>
> On behalf of the chair of the CSC (Byron Holland), please find included
> the latest CSC update and report.
>
>
>
> Kind regards,
>
> Bart Boswinkel
>
>
>
>
>
> 17  November 2017
>
>
>
> Dear Community Members,
>
>
>
> As chair of the Customer Standing Committee I provide you with our monthly
> report on the performance of Public Technical Identifiers (PTI) over
> October 2017. I am pleased to inform you that the CSC has concluded PTI’s
> overall performance in October 2017 was “Satisfactory”- PTI met the service
> level agreement at 96.9% for the month of October 2017. Missing the service
> levels was adequately explained and is not an indication of a persistent
> issue.  The CSC was informed that no complaints were received in October
> 2017.
>
>
>
> The October 2017 PTI report to the CSC, listing the individual service
> level metrics along with their actual and historical performance, can be
> found at: https://www.iana.org/performance/csc-reports/201710 .
>
>
>
> In addition to its regular view of the PTI report, the CSC held several
> meetings at ICANN60 and the related the presentations and recordings can be
> found at:  https://www.icann.org/en/csc/documents
>
>
>
> The CSC regular meeting is scheduled every month at or around the 15th and
> the CSC report on the PTI performance is send out shortly after each
> meeting.  If you would like to be informed of upcoming meetings or receive
> CSC reports directly, you may want to subscribe to our announce list at
> https://mm.icann.org/mailman/listinfo/csc-announce . Any comments on our
> reporting to you is welcome.
>
>
>
>  The CSC became effective October 1, 2016. Background information on the
> committee along with transcripts of our meetings and other useful
> information can be found at https://www.icann.org/csc[icann.org]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
>  .
>
>
>
>
>
> Kind regards,
>
> Byron Holland
>
> Chair CSC
>
>
>
>
>
>


-- 
*Akinremi Peter Taiwo*
[ West Africa Coordinator ]
African Civil Society on Information Society (*ACSIS*)
*Website: *www.acsis-scasi.org

*Chief E*xecutive Consultant.
[ Compsoftnet Enterprise ]
www.compsoftnet.com.ng
Nigeria

*T*echnical Consultant
[ RetailPoint ]
Lagos
Website: www.retailpos.com.ng

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