CCWG Accountability Work Stream2: please complete the Ombudsman Survey

[James Gannon]

Oh and I suggest installing https://www.eff.org/https-everywhere

From: Ayden Férdeline [mailto:icann at ferdeline.com]
Sent: Thursday, April 20, 2017 2:32 PM
To: James Gannon <james at cyberinvasion.net>
Cc: NCSG-DISCUSS at LISTSERV.SYR.EDU
Subject: Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey

I wouldn't call that a comprehensive privacy policy myself, but I guess it is there. It is not linked to from the questionnaire, however. And I'm glad the server is secure, though the data is being hosted in one jurisdiction and the company analysing it is based in another, and how they plan on analysing it and anonymising it I do not know, I just know that I do not see a green padlock in my browser when I click the survey link. Maybe it's just me.

Ayden


-------- Original Message --------
Subject: Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey
Local Time: 20 April 2017 2:28 PM
UTC Time: 20 April 2017 13:28
From: james at CYBERINVASION.NET<mailto:james at CYBERINVASION.NET>
To: NCSG-DISCUSS at LISTSERV.SYR.EDU<mailto:NCSG-DISCUSS at LISTSERV.SYR.EDU>


Not that I have any skin in this game but the server is SSL protected with an A rating from SSLLabs https://www.ssllabs.com/ssltest/analyze.html?d=www.surveygizmo.com&latest and the privacy policy is here http://www.cameronralph.com.au/Downloaded%20documents/PrivacyPolicy.pdf (Recent merger so the sites are being merged it seems but not hard to find.

-James

From: NCSG-Discuss [mailto:NCSG-DISCUSS at LISTSERV.SYR.EDU] On Behalf Of Ayden Férdeline
Sent: Thursday, April 20, 2017 12:07 PM
To: NCSG-DISCUSS at LISTSERV.SYR.EDU<mailto:NCSG-DISCUSS at LISTSERV.SYR.EDU>
Subject: Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey

I agree with you, Dorothy, that some of this information should not be collected. I do think it is reasonable to collect basic demographic data from respondents, i.e. one's geographic region and community affiliation (though I think these fields should be drop-down menus rather than text boxes), but I am not sure why one is being asked to provide their name in order to complete the questionnaire. That said, and while it is not stated on the form, I believe the survey does allow respondents to proceed to the next page and to ultimately submit the form even if they have left the field requesting their name blank.

This is perhaps a meaningless gesture, however, given that the questionnaire is not hosted on a secure server, there is no privacy policy that I could see, and it is not to me clear how the independent assessors intend on anonymising the data (I suspect it would border on impossible to do so). And a survey like this one should really be translated and available for completion in multiple languages — as best I am aware, the Ombuds function operates primarily in English, so the satisfaction or dissatisfaction of someone with the Ombudsperson who does not speak English could really influence the results...

Best wishes,

Ayden Férdeline
linkedin.com/in/ferdeline<http://www.linkedin.com/in/ferdeline>


-------- Original Message --------
Subject: Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey
Local Time: 19 April 2017 8:29 PM
UTC Time: 19 April 2017 19:29
From: dgdorothydg at GMAIL.COM<mailto:dgdorothydg at GMAIL.COM>
To: NCSG-DISCUSS at LISTSERV.SYR.EDU<mailto:NCSG-DISCUSS at LISTSERV.SYR.EDU>

Interesting,  I clicked open the survey and it asks for personal information which it says will not be given to ICANN. Why do I need to give my personal information to this third party?

best

On Wed, Apr 19, 2017 at 4:00 PM, Maryam Bakoshi <maryam.bakoshi at icann.org<mailto:maryam.bakoshi at icann.org>> wrote:
Dear all,

As part of the CCWG Accountability Work Stream 2 assignments, the ICANN Office of the Ombudsman is currently being assessed by an independent assessor. It would be great if you could spare 5-10min maximum to take part in the survey that closes at the end of this week.

Survey link: http://www.surveygizmo.com/s3/3462816/ICANN

Kind regards,

Nathalie

Nathalie Peregrine
Specialist, SOAC Support (GNSO)
Internet Corporation for Assigned Names and Numbers (ICANN)
Email: nathalie.peregrine at icann.org <http://nathalie.peregrine@icann.org%20>
Skype: nathalie.peregrine.icann

Find out more about the GNSO by taking our interactive courses and visiting the GNSO Newcomer pages<https://urldefense.proofpoint.com/v2/url?u=http-3A__gnso.icann.org_sites_gnso.icann.org_files_gnso_presentations_policy-2Defforts.htm-23newcomers&d=DgMFAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=-d9m4sr16OXloyLjz4TF6npbe51hgE0EHtoX1U6WUOA&s=Bw2Uzbh2Pu1X0lObLtbwtN5ZNEP3ECdPAfcqzVvIOYE&e=>








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