<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Hi Rafik and Ayden,<div><br><div>Thank you very much for your remarks and explanation that really helped to better understand the issue. </div><div><br></div><div>I am therefore happy to go with the comment as it stands and can agree that we should push for an outsourced Ombuds office. Also agree with the suggested paragraph with regards to funding for this office.</div><div><br></div><div>With my best regards,</div><div>Arsene<br><br><div id="AppleMailSignature"><div>-----------------</div><div>Arsène Tungali,</div><div><a href="http://about.me/ArseneTungali">about.me/ArseneTungali</a></div><div>+243 993810967</div><div>GPG: 523644A0</div><div>Goma, Democratic Republic of Congo</div><div><br></div>Sent from my iPhone (excuse typos)</div><div><br>On Jan 6, 2018, at 10:10 PM, Poncelet Ileleji <<a href="mailto:pileleji@ymca.gm">pileleji@ymca.gm</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="ltr"><div><div><div>Thanks Tatiana,<br><br></div>Great work in indeed.<br><br></div>Kind Regards<br><br></div>Poncelet<br></div><div class="gmail_extra"><br><div class="gmail_quote">On 6 January 2018 at 20:55, Farell Folly <span dir="ltr"><<a href="mailto:farellfolly@gmail.com" target="_blank">farellfolly@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">You are doing a great job.</div><div class="HOEnZb"><div class="h5"><br><div class="gmail_quote"><div dir="ltr">Le sam. 6 janv. 2018 à 20:08, Dr. Tatiana Tropina <<a href="mailto:t.tropina@mpicc.de" target="_blank">t.tropina@mpicc.de</a>> a écrit :<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div text="#000000" bgcolor="#FFFFFF">
    <p>Dear all,</p>
    <p>thanks a lot for your feedback. I will send the clean document to
      the NCSG list tomorrow - let's see what the membership input is.</p>
    <p>Thanks to all of you - I am happy we have great discussions.</p>
    <p>Cheers,</p>
    <p>Tanya <br>
    </p></div><div text="#000000" bgcolor="#FFFFFF">
    <br>
    <div class="m_3639334304485307645m_-3273114648273688409moz-cite-prefix">On 06/01/18 05:16, Farell Folly wrote:<br>
    </div>
    <blockquote type="cite">
      
      <div dir="auto">
        <div dir="auto">Hello Ayden,</div>
        <div dir="auto"><br>
        </div>
        <div dir="auto">I particularly admire the illustration about the
          dutch airline company. It makes sense to me to think about
          such an approach for better diversity, flexibility and trust.<br>
          <div data-smartmail="gmail_signature" dir="auto"><br>
            <br>
            Regards<br>
            @__f_f__<br>
            <a href="https://www.linkedin.com/in/farellf" target="_blank">https://www.linkedin.com/in/<wbr>farellf</a><br>
            ______________________________<wbr>__<br>
            Mail sent from my mobile phone. Excuse for brievety.</div>
        </div>
      </div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">Le 6 janv. 2018 3:38 AM, "Ayden
          Férdeline" <<a href="mailto:icann@ferdeline.com" target="_blank">icann@ferdeline.com</a>> a écrit :<br type="attribution">
          <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div>Rafik, many thanks for your thoughtful and
              comprehensive reply. I fully agree with your remarks.
              ICANN org is not as unique as it likes to think and we
              should not be re-inventing the wheel when we do not have
              to.<br>
            </div>
            <div><br>
            </div>
            <div>Many private sector entities do not have staff Ombuds.
              I recently had an issue with a major Dutch airline, and
              when I wanted to escalate the matter further, I could
              contact an outsourced 'consumer advocate'. In the UK, I
              can escalate my complaint about this airline to my choice
              of 3 different, independent consumer advocates who are
              paid by the airline and are empowered to investigate the
              merits of my complaint. And they speak my native language.
              Outsourcing these functions makes sense to me. They have
              their own counsel on staff, they offer localized services,
              and we benefit from economies of scale, as they can bring
              the diversity we want without ICANN needing to employ
              full-time staff, as ICANN only pays for billed hours.<br>
              <br>
              We know from the Ombudsman's reports and investigations
              that most complaints that he (and it has always been a he
              to-date) deals with are mainly interpersonal disputes.
              These are not investigations which require substantial
              technical knowledge; there are mediation providers who
              specialise in conflict resolution and resolving these very
              issues. </div>
            <div><br>
            </div>
            <div>To Arsène's comment about budget, to quote a critic of
              Margaret Thatcher, she knew the price of everything and
              the value of nothing. We should not make the same mistake.
              We should not sacrifice the independence of the Ombuds
              service - an extremely important accountability function
              for the Empowered Community - in order to save a few
              dollars (Euros, francs, pesos... insert your currency's
              unit here).<br>
            </div>
            <div><br>
            </div>
            <div>I would also like to propose the insertion of the
              following language into our comment:<br>
            </div>
            <div><br>
            </div>
            <div>"The Ombuds office must have a budget funded at a level
              sufficient to carry out its identified purposes, and will
              account for its funds directly to the Empowered Community.
              An inadequately funded office will not be able to perform
              the functions required by the bylaws, and thus will lack
              true independence."<br>
            </div>
            <div><br>
            </div>
            <div>Another point. In the past, it has been brought to my
              attention that the Ombudsman has used ICANN's general
              counsel when investigating matters. In my view, the Ombuds
              Office must have the authority to hire independent legal
              counsel to enforce their powers so that they do not have
              to rely on ICANN's general counsel, who may have a
              conflict of interest. I imagine this was covered by the
              subgroup, but I couldn't find anything just now through a
              quick ctrl+f search of the draft recommendations. Does
              anyone know if this matter (empowering the Ombuds Office
              to hire independent, external counsel) was resolved
              already by the subgroup?<br>
            </div>
            <div><br>
            </div>
            <div>Many thanks,<br>
            </div>
            <div><br>
            </div>
            <div>Ayden<br>
            </div>
            <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076protonmail_signature_block">
              <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076protonmail_signature_block-user">
                <div><br>
                </div>
              </div>
              <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076protonmail_signature_block-proton m_3639334304485307645m_-3273114648273688409m_420852278380200076protonmail_signature_block-empty"><br>
              </div>
            </div>
            <div><br>
            </div>
            <blockquote class="m_3639334304485307645m_-3273114648273688409m_420852278380200076protonmail_quote" type="cite">
              <div>-------- Original Message --------<br>
              </div>
              <div>Subject: Re: [NCSG-PC] Public comment on Ombuds
                Office<br>
              </div>
              <div>Local Time: 5 January 2018 12:41 PM<br>
              </div>
              <div>UTC Time: 5 January 2018 11:41<br>
              </div>
              <div>From: <a href="mailto:rafik.dammak@gmail.com" target="_blank">rafik.dammak@gmail.com</a><br>
              </div>
              <div>To: Farell Folly <<a href="mailto:farellfolly@gmail.com" target="_blank">farellfolly@gmail.com</a>><br>
              </div>
              <div>ncsg-pc <<a href="mailto:ncsg-pc@lists.ncsg.is" target="_blank">ncsg-pc@lists.ncsg.is</a>><br>
              </div>
              <div><br>
              </div>
              <div dir="ltr">
                <div class="gmail_extra">Hi,<br>
                </div>
                <div class="gmail_extra"><br>
                </div>
                <div class="gmail_extra">reading the comment itself, I
                  think it gives a clear rationale for having an office
                  instead of an individual and highlighting the required
                  independence of ombudsman.<br>
                </div>
                <div class="gmail_extra">by its mission and function, it
                  cannot be something in-house or done by an ICANN staff
                  because there will be dependence toward the
                  organization and conflict of interest.  I do believe
                  the draft the exact term of "insulate". The same
                  concern raised when ICANN CEO created a new position
                  for complaint officers filled by an ICANN staff
                  supposedly handling complaints against her
                  colleagues!!! <br>
                </div>
                <div class="gmail_extra"><br>
                </div>
                <div class="gmail_extra">I didn't see that we proposed
                  specifics such consultant, law firm etc in our comment
                  (did I miss that?) but just an external organization
                  which gives enough room for implementation. <br>
                </div>
                <div class="gmail_extra">I don't also think that will
                  increase substantially the cost or budget (we can
                  check the current budgeting). by the office, I think
                  we only mean a unit with enough resourcing and funding
                  (ensuring again its independence and sustainability)
                  to do it works but not creating a new organization per
                  se.<br>
                </div>
                <div class="gmail_extra"><br>
                </div>
                <div class="gmail_extra">there were problems with one
                  ombudsman (in fact with the first one I think) and due
                  to his mission, his power and also the possible CCWG
                  recommendation to expand more his tasks and role,  we
                  need to be careful here. We cannot dismiss the need
                  for independence. <br>
                </div>
                <div class="gmail_extra"><br>
                </div>
                <div class="gmail_extra">I would also caution about the
                  narrative that ICANN is unique, multistakeholder
                  organization etc which is used by ICANN to dismiss
                  concerns or reject some recommendations. we are
                  talking here about practices and recommendations
                  implemented in other spaces and learning from them. I
                  don't think an ombudsman has to know about DNS or
                  ICANN PDPs but having expertise in mediating and
                  resolving conflicts, investigating, applying policies
                  like anti-harassment. not knowing the actors would
                  help to prevent bias toward any specific group.<br>
                </div>
                <div class="gmail_extra"> <br>
                </div>
                <div class="gmail_extra">Best,<br>
                </div>
                <div class="gmail_extra"><br>
                </div>
                <div class="gmail_extra">Rafik<br>
                </div>
                <div class="gmail_extra"><br>
                </div>
                <div class="gmail_extra">
                  <div><br>
                  </div>
                  <div class="gmail_quote">
                    <div>2018-01-05 18:20 GMT+09:00 Farell Folly <span dir="ltr"><<a href="mailto:farellfolly@gmail.com" target="_blank">farellfolly@gmail.com</a>></span>:<br>
                    </div>
                    <blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="gmail_quote">
                      <div dir="auto">
                        <div>Dear all,<br>
                        </div>
                        <div dir="auto"><br>
                        </div>
                        <div dir="auto">Internet ecosystem changes so
                          rapidly and regulatory  affairs are very
                          complex, too. Beware that even having an
                          office would not prevent ICANN to hire
                          consultant or external law firm from time to
                          time, since they will be some topic where the
                          office will not have sufficient expertise.<br>
                        </div>
                        <div dir="auto"><br>
                        </div>
                        <div dir="auto">Also having only the option to
                          contract with external law firm (as needed or
                          always) without having an office as liaison
                          between both parties won't be efficient : a
                          light office (few people) will be needed to
                          make requests, manage information and
                          knowledge etc....<br>
                        </div>
                        <div dir="auto"><br>
                        </div>
                        <div dir="auto">I am tempted to say that one law
                          firm is not a good solution for the long term
                          time since they may lack some expertise and
                          become excessively expensive for simple
                          requests. Therefore, I would recommend a light
                          office composed of few subject matter experts
                          that can hire external consultant or law firm
                          when needed and strongly justified (here there
                          is another challenge : bureaucracy but better
                          try this in-between solution before the
                          radical one, i.e putting all the keys in an
                          external hand)<br>
                        </div>
                        <div dir="auto">
                          <div><br>
                          </div>
                          <div dir="auto" data-smartmail="gmail_signature">
                            <div><br>
                            </div>
                            <div><br>
                            </div>
                            <div>Regards<br>
                            </div>
                            <div>@__f_f__<br>
                            </div>
                            <div><a href="https://www.linkedin.com/in/farellf" target="_blank">https://www.linkedin.com/in/<wbr>farellf</a><br>
                            </div>
                            <div>______________________________<wbr>__<br>
                            </div>
                            <div>Mail sent from my mobile phone. Excuse
                              for brievety.<br>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076HOEnZb">
                        <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076h5">
                          <div class="gmail_extra">
                            <div><br>
                            </div>
                            <div class="gmail_quote">
                              <div>Le 5 janv. 2018 09:44, "Arsène
                                Tungali" <<a href="mailto:arsenebaguma@gmail.com" target="_blank">arsenebaguma@gmail.com</a>>
                                a écrit :<br>
                              </div>
                              <blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308quote">
                                <div>Dear colleagues,<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> First, let me thank our penholders
                                  for such a great work and for<br>
                                </div>
                                <div> having taken the time to go
                                  through the material and provide
                                  through<br>
                                </div>
                                <div> this comment valuable inputs.<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> I do agree and would encourage us
                                  to push for an Office rather than a<br>
                                </div>
                                <div> person for now and see how this
                                  resolves issues of independance and<br>
                                </div>
                                <div> transparency. And maybe later on,
                                  push for an external organization if<br>
                                </div>
                                <div> we are not satisfied with the
                                  scheme of an office as we are<br>
                                </div>
                                <div> suggesting. I think Martin's point
                                  and worries are valid here.<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> Some of the reasons i vote for an
                                  in-house office are:<br>
                                </div>
                                <div> - financial: i think hiring an
                                  external group/organization will cost<br>
                                </div>
                                <div> ICANN much more money than keeping
                                  an in-house office to do the same<br>
                                </div>
                                <div> job. I may not be right on this
                                  but if this is true, remember we have<br>
                                </div>
                                <div> been pushing for cost reduction in
                                  our previous comments. I don't want<br>
                                </div>
                                <div> us to be seen as asking to cut
                                  costs and then suggest a scheme that<br>
                                </div>
                                <div> will lead ICANN to an increase of
                                  cost.<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> - I consider going from an
                                  individual to an external office is a
                                  big<br>
                                </div>
                                <div> move/shift, we may be loosing the
                                  chance of experiencing what an<br>
                                </div>
                                <div> in-house Office can offer as
                                  innovation to clear our worries and<br>
                                </div>
                                <div> concerns. I believe this should be
                                  seen as the next step and later on<br>
                                </div>
                                <div> (if need be), to ask for the 3rd
                                  option (an external office).<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> - I also think it is much easier
                                  to fire an in-house team rather than<br>
                                </div>
                                <div> an external body and i believe the
                                  ICANN Or and/or the community would<br>
                                </div>
                                <div> benefit much from having the
                                  possibility of easily firing this
                                  office<br>
                                </div>
                                <div> if need be, rather than attempting
                                  to go through a process of firing<br>
                                </div>
                                <div> an entire organization, which can
                                  be hard.<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> I strongly agree with most of the
                                  concerns raised such as the one of<br>
                                </div>
                                <div> not allowing this Office to be
                                  present at social events. I think this<br>
                                </div>
                                <div> can still be enforced even if it
                                  is an in-house team. It is just a<br>
                                </div>
                                <div> matter of making it clear to them
                                  that we don't want to see them at<br>
                                </div>
                                <div> GEM parties :)<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> Please consider these as personal
                                  opinions, with my limited law<br>
                                </div>
                                <div> knowledge. And happy to join what
                                  we will decide as a group.<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> May I suggest we open this to the
                                  membership by January 7th or so to<br>
                                </div>
                                <div> allow them a week to review and
                                  share their thoughts? And then we can<br>
                                </div>
                                <div> finalize it?<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> Best regards,<br>
                                </div>
                                <div> Arsene<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> 2018-01-05 0:38 UTC+02:00, Martin
                                  Pablo Silva Valent <<a href="mailto:mpsilvavalent@gmail.com" target="_blank">mpsilvavalent@gmail.com</a>>:<br>
                                </div>
                                <div> <br>
                                </div>
                                <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308elided-text">
                                  <div>> Farzi,<br>
                                  </div>
                                  <div> >       My point was also
                                    meant to be for organizations, of
                                    mediator and<br>
                                  </div>
                                  <div> > arbitrators, not only
                                    individuals. And the organizations
                                    with the skills to<br>
                                  </div>
                                  <div> > do something like this are
                                    very far from Family courts
                                    problems, if they do<br>
                                  </div>
                                  <div> > family law for some reason
                                    is about a lot of money being split
                                    rather social<br>
                                  </div>
                                  <div> > problems, they might be
                                    closer to environmental problems,
                                    for instance, or<br>
                                  </div>
                                  <div> > consumer issues, but again,
                                    in both cases commercial and
                                    transactions are<br>
                                  </div>
                                  <div> > usually the way to solve
                                    the problem, and what I said
                                    previously still<br>
                                  </div>
                                  <div> > applies.<br>
                                  </div>
                                  <div> >       And it is not true
                                    that is easier to terminate a
                                    contract with a consultant<br>
                                  </div>
                                  <div> > (organization or
                                    individual) than with an employee.
                                    Specially in the US. It<br>
                                  </div>
                                  <div> > is far more easy to fire
                                    one person or a small team for
                                    arbitrary reasons<br>
                                  </div>
                                  <div> > that breaking a contract
                                    with a good law firm (specially a
                                    long term<br>
                                  </div>
                                  <div> > contract). In such case
                                    ICANN might end up negotiating and
                                    exit and<br>
                                  </div>
                                  <div> > gathering the evidence for
                                    a rightful termination is harder
                                    than with your<br>
                                  </div>
                                  <div> > own employees. We have
                                    better chances on controlling the
                                    accountability and<br>
                                  </div>
                                  <div> > transparency of a full time
                                    in house employee than an external
                                    institution<br>
                                  </div>
                                  <div> > that will have several
                                    clients, cases and partner,
                                    employees and providers<br>
                                  </div>
                                  <div> > coming and going. For
                                    instance, we don’t control how they
                                    handle<br>
                                  </div>
                                  <div> > information, and is not as
                                    weird as you may think, big
                                    companies usually get<br>
                                  </div>
                                  <div> > differential treatment,
                                    arbitrators more often than not
                                    shared schools,<br>
                                  </div>
                                  <div> > universities,
                                    neighbourhoods and friends with big
                                    lawyers from firms and<br>
                                  </div>
                                  <div> > companies.<br>
                                  </div>
                                  <div> >       I think we can come
                                    up with a system with a third party
                                    solution<br>
                                  </div>
                                  <div> > eventually, but I just
                                    don’t see that it will solve the
                                    problems we have<br>
                                  </div>
                                  <div> > with the in-house solution
                                    and it brings new problems on there
                                    table. I<br>
                                  </div>
                                  <div> > would propose to be more
                                    specific in the this wi would change
                                    to the current<br>
                                  </div>
                                  <div> > situations, but with the
                                    in-house full time scheme.<br>
                                  </div>
                                  <div> ><br>
                                  </div>
                                  <div> > As usual, I will always
                                    support the consensus of the group,
                                    take this as an<br>
                                  </div>
                                  <div> > honest opinion before
                                    closing the matter.<br>
                                  </div>
                                  <div> ><br>
                                  </div>
                                  <div> > Cheers,<br>
                                  </div>
                                  <div> > Martín<br>
                                  </div>
                                  <div> ><br>
                                  </div>
                                  <div> ><br>
                                  </div>
                                  <div> >> On 4 Jan 2018, at
                                    19:24, farzaneh badii <<a href="mailto:farzaneh.badii@gmail.com" target="_blank">farzaneh.badii@gmail.com</a>>
                                    wrote:<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >> Martin,<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >> We are suggesting an
                                    organization not a consulting
                                    individual. Ombuds and<br>
                                  </div>
                                  <div> >> mediation service
                                    providers can be trained mediators
                                    that resolve many<br>
                                  </div>
                                  <div> >> disputes (commercial
                                    and noncommercial). Mediation
                                    offices also resolve<br>
                                  </div>
                                  <div> >> divorce disputes which
                                    are highly sensitive and not always
                                    commercial, or<br>
                                  </div>
                                  <div> >> they resolve neighbor
                                    disputes etc. So they don't have to
                                    be focused on<br>
                                  </div>
                                  <div> >> commercial dispute.
                                    Some valid points about arbitration
                                    services but what<br>
                                  </div>
                                  <div> >> we are suggesting does
                                    not have to be an arbitration
                                    provider nor a law<br>
                                  </div>
                                  <div> >> firm.<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >> As to knowledge about
                                    DNS and multistakeholder model, that
                                    can be gained.<br>
                                  </div>
                                  <div> >> As it was gained by
                                    previous ombuds persons at ICANN.<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >> As to  easier to detect
                                    an in-house ombudsman misbehaving:
                                    ok, we can<br>
                                  </div>
                                  <div> >> argue over this but
                                    even if that is the case I don't
                                    think it's easier to<br>
                                  </div>
                                  <div> >> cancel someone's
                                    contract whose livelihood is
                                    dependent on it than to end<br>
                                  </div>
                                  <div> >> a contract with an
                                    organization.<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >> Farzaneh<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >> On Thu, Jan 4, 2018 at
                                    11:23 AM, Martin Pablo Silva Valent<br>
                                  </div>
                                </div>
                                <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308elided-text">
                                  <div>>> <<a href="mailto:mpsilvavalent@gmail.com" target="_blank">mpsilvavalent@gmail.com</a>
                                    <mailto:<a href="mailto:mpsilvavalent@gmail.com" target="_blank">mpsilvavalent@gmail.<wbr>com</a>>>
                                    wrote:<br>
                                  </div>
                                  <div> >> Tati and Ayden,<br>
                                  </div>
                                  <div> >>      I personally I’ve
                                    not made up my mind that a third
                                    party, a consultant,<br>
                                  </div>
                                  <div> >> is going to guarantee
                                    independence in the Ombudsman role.
                                    Most of<br>
                                  </div>
                                  <div> >> arbitrators, law firm
                                    or other organizations with the
                                    background to do<br>
                                  </div>
                                  <div> >> this are heavily
                                    business sided or, unaware of the
                                    multi stakeholder<br>
                                  </div>
                                  <div> >> model, DNS and Internet
                                    Governance in general. It is far
                                    more easy to<br>
                                  </div>
                                  <div> >> detect an in-house
                                    ombudsman misbehaving than an
                                    outsider you only see in<br>
                                  </div>
                                  <div> >> a room or in an email.
                                    Even if we found someone big and
                                    neutral enough,<br>
                                  </div>
                                  <div> >> the big ones will
                                    always have  more access to them
                                    than the res of us.<br>
                                  </div>
                                  <div> >>      Business, law
                                    firms and governments will always
                                    try as hard as they can<br>
                                  </div>
                                  <div> >> to bend the process and
                                    lobby, we are not going to change
                                    that and we for<br>
                                  </div>
                                  <div> >> sure can keep up with
                                    it, but if that lobby is forced to
                                    be done in the<br>
                                  </div>
                                  <div> >> inside of icann, with
                                    someone that is solely dedicated to
                                    the ombudsman<br>
                                  </div>
                                  <div> >> role and who’s
                                    socializing is openly known and
                                    transparent, that cannot<br>
                                  </div>
                                  <div> >> hide behind
                                    appointments or emails, the is far
                                    more easy for us to notice,<br>
                                  </div>
                                  <div> >> point out and document.<br>
                                  </div>
                                  <div> >>      I do agree with
                                    the critics that the role has become
                                    much more demanding<br>
                                  </div>
                                  <div> >> and important, and the
                                    current way it is built is outdated
                                    to the size and<br>
                                  </div>
                                  <div> >> role of ICANN,
                                    specially after the IANA Transition.
                                    So we should demand<br>
                                  </div>
                                  <div> >> for more documentation,
                                    deeper informs, more transparency
                                    and more rules<br>
                                  </div>
                                  <div> >> and procedures, not so
                                    much for complaints, but for the
                                    ombudsman itself.<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >> Cheers,<br>
                                  </div>
                                  <div> >> Martín<br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >><br>
                                  </div>
                                  <div> >>> On 4 Jan 2018, at
                                    12:23, Ayden Férdeline <<a href="mailto:icann@ferdeline.com" target="_blank">icann@ferdeline.com</a><br>
                                  </div>
                                </div>
                                <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308quoted-text">
                                  <div>>>> <mailto:<a href="mailto:icann@ferdeline.com" target="_blank">icann@ferdeline.com</a>>>
                                    wrote:<br>
                                  </div>
                                  <div> >>><br>
                                  </div>
                                  <div> >>> Thanks for this,
                                    Tanya. I've made some minor edits to
                                    the document now,<br>
                                  </div>
                                  <div> >>> making the language
                                    a little more forceful, where
                                    appropriate, and also<br>
                                  </div>
                                  <div> >>> expanding upon the
                                    third point. Thanks for considering
                                    accepting them.<br>
                                  </div>
                                  <div> >>><br>
                                  </div>
                                  <div> >>> —Ayden<br>
                                  </div>
                                  <div> >>><br>
                                  </div>
                                  <div> >>><br>
                                  </div>
                                  <div> >>>> --------
                                    Original Message --------<br>
                                  </div>
                                  <div> >>>> Subject:
                                    [NCSG-PC] Public comment on Ombuds
                                    Office<br>
                                  </div>
                                  <div> >>>> Local Time: 4
                                    January 2018 4:07 PM<br>
                                  </div>
                                  <div> >>>> UTC Time: 4
                                    January 2018 15:07<br>
                                  </div>
                                </div>
                                <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308quoted-text">
                                  <div>>>>> From: <a href="mailto:t.tropina@mpicc.de" target="_blank">t.tropina@mpicc.de</a>
                                    <mailto:<a href="mailto:t.tropina@mpicc.de" target="_blank">t.tropina@mpicc.de</a>><br>
                                  </div>
                                  <div> >>>> To: ncsg-pc
                                    <<a href="mailto:ncsg-pc@lists.ncsg.is" target="_blank">ncsg-pc@lists.ncsg.is</a>
                                    <mailto:<a href="mailto:ncsg-pc@lists.ncsg.is" target="_blank">ncsg-pc@lists.ncsg.is</a>><wbr>><br>
                                  </div>
                                  <div> >>>><br>
                                  </div>
                                  <div> >>>> Dear all,<br>
                                  </div>
                                  <div> >>>><br>
                                  </div>
                                  <div> >>>> Farzaneh and I
                                    drafted a comment on the
                                    CCWG-Accountability Work Stream<br>
                                  </div>
                                  <div> >>>> 2 (WS2) draft
                                    recommendations on the ICANN Ombuds
                                    Office (IOO). The<br>
                                  </div>
                                  <div> >>>> call<br>
                                  </div>
                                  <div> >>>> for comment and
                                    all the documents related to it
                                    could be found here:<br>
                                  </div>
                                  <div> >>>> <a rel="noreferrer" href="https://www.icann.org/public-comments/ioo-recs-2017-11-10-en" target="_blank">https://www.icann.org/public-<wbr>comments/ioo-recs-2017-11-10-<wbr>en</a><br>
                                  </div>
                                </div>
                                <div>>>>> <<a rel="noreferrer" href="https://www.icann.org/public-comments/ioo-recs-2017-11-10-en" target="_blank">https://www.icann.org/public-<wbr>comments/ioo-recs-2017-11-10-<wbr>en</a>>.<br>
                                </div>
                                <div> <br>
                                </div>
                                <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308quoted-text">
                                  <div>>>>><br>
                                  </div>
                                  <div> >>>> Our draft is
                                    here:<br>
                                  </div>
                                  <div> >>>> <a rel="noreferrer" href="https://docs.google.com/document/d/1LrMcu3zsTTyk1DG-2dbBMgzwjjxYxl-aHaYIS-iIGpQ/edit?usp=sharing" target="_blank">https://docs.google.com/<wbr>document/d/1LrMcu3zsTTyk1DG-<wbr>2dbBMgzwjjxYxl-aHaYIS-iIGpQ/<wbr>edit?usp=sharing</a><br>
                                  </div>
                                  <div> >>>> <<a rel="noreferrer" href="https://docs.google.com/document/d/1LrMcu3zsTTyk1DG-2dbBMgzwjjxYxl-aHaYIS-iIGpQ/edit?usp=sharing" target="_blank">https://docs.google.com/<wbr>document/d/1LrMcu3zsTTyk1DG-<wbr>2dbBMgzwjjxYxl-aHaYIS-iIGpQ/<wbr>edit?usp=sharing</a>><br>
                                  </div>
                                  <div> >>>><br>
                                  </div>
                                  <div> >>>> I will share
                                    the document with the list in the
                                    incoming days, would be<br>
                                  </div>
                                  <div> >>>> grateful if PC
                                    comments and amends it first -- or
                                    at least if you let<br>
                                  </div>
                                  <div> >>>> us, the
                                    penholders, know that you are
                                    comfortable with it. The deadline<br>
                                  </div>
                                  <div> >>>> is 14th of
                                    January, so we have some time, but
                                    would be great if it<br>
                                  </div>
                                  <div> >>>> remains open
                                    for comments from our membership,
                                    too.<br>
                                  </div>
                                  <div> >>>><br>
                                  </div>
                                  <div> >>>> Cheers,<br>
                                  </div>
                                  <div> >>>><br>
                                  </div>
                                  <div> >>>> Tanya<br>
                                  </div>
                                  <div> >>>><br>
                                  </div>
                                  <div> >>>><br>
                                  </div>
                                </div>
                                <div>>>>> NCSG-PC mailing
                                  list<br>
                                </div>
                                <div> >>>> <a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a>
                                  <mailto:<a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a>><br>
                                </div>
                                <div> >>>> <a rel="noreferrer" href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc" target="_blank">https://lists.ncsg.is/mailman/<wbr>listinfo/ncsg-pc</a><br>
                                </div>
                                <div> <br>
                                </div>
                                <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308quoted-text">
                                  <div>>>>> <<a rel="noreferrer" href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc" target="_blank">https://lists.ncsg.is/<wbr>mailman/listinfo/ncsg-pc</a>><br>
                                  </div>
                                  <div> >>><br>
                                  </div>
                                  <div> >>>
                                    ______________________________<wbr>_________________<br>
                                  </div>
                                  <div> >>> NCSG-PC mailing
                                    list<br>
                                  </div>
                                </div>
                                <div>>>> <a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a>
                                  <mailto:<a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a>><br>
                                </div>
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                                  <div>>>> <<a rel="noreferrer" href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc" target="_blank">https://lists.ncsg.is/<wbr>mailman/listinfo/ncsg-pc</a>><br>
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                                  <div> >>
                                    ______________________________<wbr>_________________<br>
                                  </div>
                                  <div> >> NCSG-PC mailing list<br>
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                                <div>>> <a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a>
                                  <mailto:<a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a>><br>
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                                </div>
                                <div> >><br>
                                </div>
                                <div> >><br>
                                </div>
                                <div> ><br>
                                </div>
                                <div> ><br>
                                </div>
                                <div> <br>
                                </div>
                                <div> <br>
                                </div>
                                <div> --<br>
                                </div>
                                <div> ------------------------<br>
                                </div>
                                <div> **Arsène Tungali* <<a rel="noreferrer" href="http://about.me/ArseneTungali" target="_blank">http://about.me/ArseneTungali</a><wbr>>*<br>
                                </div>
                                <div> Co-Founder & Executive
                                  Director, *Rudi international<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://www.rudiinternational.org" target="_blank">http://www.rudiinternational.<wbr>org</a>>*,<br>
                                </div>
                                <div> CEO,* Smart Services Sarl <<a rel="noreferrer" href="http://www.smart-serv.info" target="_blank">http://www.smart-serv.info</a>>*,
                                  *Mabingwa Forum<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://www.mabingwa-forum.com" target="_blank">http://www.mabingwa-forum.com</a><wbr>>*<br>
                                </div>
                                <div> Tel: <a value="+243993810967" href="tel:%2B243%20993810967" target="_blank">+243
                                    993810967</a><br>
                                </div>
                                <div> GPG: 523644A0<br>
                                </div>
                                <div> *Goma, Democratic Republic of
                                  Congo*<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> 2015 Mandela Washington Felllow<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://tungali.blogspot.com/2015/06/selected-for-2015-mandela-washington.html" target="_blank">http://tungali.blogspot.com/<wbr>2015/06/selected-for-2015-<wbr>mandela-washington.html</a>><br>
                                </div>
                                <div> (YALI) - ISOC Ambassador (IGF
                                  Brazil<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://www.internetsociety.org/what-we-do/education-and-leadership-programmes/next-generation-leaders/igf-ambassadors-programme/Past-Ambassadors" target="_blank">http://www.internetsociety.<wbr>org/what-we-do/education-and-<wbr>leadership-programmes/next-<wbr>generation-leaders/igf-<wbr>ambassadors-programme/Past-<wbr>Ambassadors</a>><br>
                                </div>
                                <div> & Mexico<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://www.internetsociety.org/what-we-do/education-and-leadership-programmes/next-generation-leaders/Current-Ambassadors" target="_blank">http://www.internetsociety.<wbr>org/what-we-do/education-and-<wbr>leadership-programmes/next-<wbr>generation-leaders/Current-<wbr>Ambassadors</a>>)<br>
                                </div>
                                <div> - AFRISIG 2016 <<a rel="noreferrer" href="http://afrisig.org/afrisig-2016/class-of-2016/" target="_blank">http://afrisig.org/afrisig-<wbr>2016/class-of-2016/</a>>
                                  - Blogger<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://tungali.blogspot.com" target="_blank">http://tungali.blogspot.com</a>>
                                  - ICANN's GNSO Council<br>
                                </div>
                                <div> <<a rel="noreferrer" href="https://gnso.icann.org/en/about/gnso-council.htm" target="_blank">https://gnso.icann.org/en/<wbr>about/gnso-council.htm</a>>
                                  Member. AFRINIC Fellow (<br>
                                </div>
                                <div> Mauritius<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://www.afrinic.net/en/library/news/1907-afrinic-25-fellowship-winners" target="_blank">http://www.afrinic.net/en/<wbr>library/news/1907-afrinic-25-<wbr>fellowship-winners</a>>)*<br>
                                </div>
                                <div> - *IGFSA Member <<a rel="noreferrer" href="http://www.igfsa.org/" target="_blank">http://www.igfsa.org/</a>>
                                  - Internet Governance - Internet<br>
                                </div>
                                <div> Freedom.<br>
                                </div>
                                <div> <br>
                                </div>
                                <div> Check the *2016 State of Internet
                                  Freedom in DRC* report (English<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://cipesa.org/?wpfb_dl=234" target="_blank">http://cipesa.org/?wpfb_dl=<wbr>234</a>>)
                                  and (French<br>
                                </div>
                                <div> <<a rel="noreferrer" href="http://cipesa.org/?wpfb_dl=242" target="_blank">http://cipesa.org/?wpfb_dl=<wbr>242</a>>)<br>
                                </div>
                                <div> <br>
                                </div>
                                <div class="m_3639334304485307645m_-3273114648273688409m_420852278380200076m_-2284717299972509308elided-text">
                                  <div>______________________________<wbr>_________________<br>
                                  </div>
                                  <div> NCSG-PC mailing list<br>
                                  </div>
                                  <div> <a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a><br>
                                  </div>
                                  <div> <a rel="noreferrer" href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc" target="_blank">https://lists.ncsg.is/mailman/<wbr>listinfo/ncsg-pc</a><br>
                                  </div>
                                </div>
                              </blockquote>
                            </div>
                            <div><br>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div><br>
                      </div>
                      <div>______________________________<wbr>_________________<br>
                      </div>
                      <div> NCSG-PC mailing list<br>
                      </div>
                      <div> <a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a><br>
                      </div>
                      <div> <a rel="noreferrer" href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc" target="_blank">https://lists.ncsg.is/mailman/<wbr>listinfo/ncsg-pc</a><br>
                      </div>
                      <div> <br>
                      </div>
                    </blockquote>
                  </div>
                </div>
              </div>
            </blockquote>
            <div><br>
            </div>
          </blockquote>
        </div>
      </div>
      <br>
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      <br>
      <pre>______________________________<wbr>_________________
NCSG-PC mailing list
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<a class="m_3639334304485307645m_-3273114648273688409moz-txt-link-freetext" href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc" target="_blank">https://lists.ncsg.is/mailman/<wbr>listinfo/ncsg-pc</a>
</pre>
    </blockquote>
    <br>
  </div>

______________________________<wbr>_________________<br>
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<a href="mailto:NCSG-PC@lists.ncsg.is" target="_blank">NCSG-PC@lists.ncsg.is</a><br>
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</blockquote></div><br clear="all"><br></div></div><span class="HOEnZb"><font color="#888888">-- <br><div dir="ltr" class="m_3639334304485307645gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Regards<div><div>@__f_f__</div><div><a href="https://www.linkedin.com/in/farellf" target="_blank">https://www.linkedin.com/in/<wbr>farellf</a>  <br></div></div></div></div>
</font></span><br>______________________________<wbr>_________________<br>
NCSG-PC mailing list<br>
<a href="mailto:NCSG-PC@lists.ncsg.is">NCSG-PC@lists.ncsg.is</a><br>
<a href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc" rel="noreferrer" target="_blank">https://lists.ncsg.is/mailman/<wbr>listinfo/ncsg-pc</a><br>
<br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>Poncelet O. Ileleji MBCS<br>Coordinator<br>The Gambia YMCAs Computer Training Centre & Digital Studio<br>MDI Road Kanifing South<br>P. O. Box 421 Banjul<br>The Gambia, West Africa<br>Tel: (220) 4370240<br>Fax:(220) 4390793<br>Cell:(220) 9912508<br>Skype: pons_utd<br><i><span style="color:rgb(0,0,153)"><a href="http://www.ymca.gm" target="_blank">www.ymca.gm</a><br><a href="http://jokkolabs.net/en/" target="_blank">http://jokkolabs.net/en/</a><br><a href="http://www.waigf.org" target="_blank">www.waigf.org</a><br><a href="http://www.itag.gm" target="_blank">www,insistglobal.com</a><br><a href="http://www.npoc.org" target="_blank">www.npoc.org</a><br><a href="http://www.wsa-mobile.org/node/753" target="_blank">http://www.wsa-mobile.org/node/753</a><br></span></i><cite><span style="color:rgb(0,0,153)"><a href="http://www.diplointernetgovernance.org" target="_blank">www.diplointernetgovernance.org</a><br><br></span><b><span style="color:rgb(0,0,153)"><br></span></b><br></cite><br></div></div></div></div></div>
</div>
</div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>NCSG-PC mailing list</span><br><span><a href="mailto:NCSG-PC@lists.ncsg.is">NCSG-PC@lists.ncsg.is</a></span><br><span><a href="https://lists.ncsg.is/mailman/listinfo/ncsg-pc">https://lists.ncsg.is/mailman/listinfo/ncsg-pc</a></span><br></div></blockquote></div></div></body></html>