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<p class="MsoNormal">Thank you for reaching out Stephanie,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I had a brief discussion with Farzaneh last week from LA and was preparing a note to Ayden when I came to your email.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I will further discuss this with them and get back to you shortly.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best Regards Herb<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Herb Waye<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">ICANN Ombudsman<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><a href="https://www.icann.org/ombudsman"><span style="color:blue">https://www.icann.org/ombudsman</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><a href="https://www.facebook.com/ICANNOmbudsman"><span style="color:blue">https://www.facebook.com/ICANNOmbudsman</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Twitter: @IcannOmbudsman<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">ICANN Expected Standards of Behavior:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;color:black"><a href="https://www.icann.org/en/system/files/files/expected-standards-15sep16-en.pdf"><span style="color:blue">https://www.icann.org/en/system/files/files/expected-standards-15sep16-en.pdf</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;color:black">Community Anti-Harassment Policy<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;color:black"><a href="https://www.icann.org/resources/pages/community-anti-harassment-policy-2017-03-24-en"><span style="color:blue">https://www.icann.org/resources/pages/community-anti-harassment-policy-2017-03-24-en</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Garamond",serif;color:#1F497D">Confidentiality</span><span lang="EN-NZ" style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Garamond",serif;color:#1F497D">All matters brought before the Ombudsman shall be treated as confidential. The Ombudsman shall also take all reasonable
steps necessary to preserve the privacy of, and to avoid harm to, those parties not involved in the complaint being investigated by the Ombudsman.The Ombudsman shall only make inquiries about, or advise staff or Board members of the existence and identity
of, a complainant in order to further the resolution of the complaint. The Ombudsman shall take all reasonable steps necessary to ensure that if staff and Board members are made aware of the existence and identity of a complainant, they agree to maintain
the confidential nature of such information, except as necessary to further the resolution of a complaint</span><span lang="EN-NZ" style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Stephanie Perrin <stephanie.perrin@mail.utoronto.ca><br>
<b>Date: </b>Tuesday, October 8, 2019 at 6:11 AM<br>
<b>To: </b>Herb Waye <herb.waye@icann.org><br>
<b>Cc: </b>NCSG EC <ncsg-ec@lists.ncsg.is>, farzaneh badii <farzaneh.badii@gmail.com>, Ayden Férdeline <ayden@ferdeline.com><br>
<b>Subject: </b>[Ext] Requesting your investigation/mediation services<o:p></o:p></span></p>
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<p><span style="font-size:13.5pt;font-family:"Lucida Grande",sans-serif">Dear Ombudsman;</span><o:p></o:p></p>
<p><span style="font-size:13.5pt;font-family:"Lucida Grande",sans-serif">The Executive Committee (EC) of the Noncommercial Stakeholder Group recently received a request from Farzaneh Badii to take action regarding an ongoing dispute between her and Ayden Ferdeline.
The EC examined our Charter and asked themselves the question, to what extent do we have the responsibility to intervene and make a finding in a dispute such as has been taking place on the general NCSG-Discuss list (and elsewhere)? We decided that once the
behaviour crosses a line of civility/improper discourse, the matter should be referred to the Ombudsman.</span><o:p></o:p></p>
<p><span style="font-size:13.5pt;font-family:"Lucida Grande",sans-serif">We are deeply concerned that two of our members who work as hard and are as dedicated to our common cause as Farzi and Ayden are having such an acrimonious disagreement. We are unhappy
that this strife, when argued on the public list, is discouraging generally to members, particularly new members. I have undertaken to draft an ethics code, as suggested by Ayden, but in the meantime, we would appreciate it very much if you would contact
both parties, investigate the matter, and provide your recommendations separately both to them, as this appears to be in some respects a private matter between them, but also to our EC, as we recognize our collective responsibility to help our members get
along and solve disputes before they escalate. We would appreciate any advice you might have on practical solutions for our leadership team to take action on, as this kind of strife is not a new thing, and we would like to address it in a professional manner.</span><o:p></o:p></p>
<p><span style="font-size:13.5pt;font-family:"Lucida Grande",sans-serif">Thanks for your assistance.</span><o:p></o:p></p>
<p><span style="font-size:13.5pt;font-family:"Lucida Grande",sans-serif">Kind regards,
</span><o:p></o:p></p>
<p><span style="font-size:13.5pt;font-family:"Lucida Grande",sans-serif">Stephanie Perrin</span><o:p></o:p></p>
<p><span style="font-size:13.5pt;font-family:"Lucida Grande",sans-serif">Chair, Noncommercial Stakeholders Group</span><o:p></o:p></p>
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