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<p><font size="+1"><font face="Lucida Grande">Thanks for this, I think it is sensible approach. We need to figure out a better way to pay them....losing on the currency exchanges twice. I will reach out to them.</font></font></p>
<p><font size="+1"><font face="Lucida Grande">cheers Steph</font></font><br>
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<div class="moz-cite-prefix">On 2019-03-02 07:00, Raphaël Beauregard-Lacroix via NCSG-EC wrote:<br>
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<div dir="ltr">Hi all
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<div>If there are no objections, and given that no one seemed eager to throw more money at Wapix (neither am I,) I will go with the "conservative" option of limited issues-fixing rather than the broad overhaul, using the accrued development time.</div>
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<div>Wapix will thus proceed with the update of CIVI (first on an offline instance of our website for testing purposes) before starting to fix the actual issues. </div>
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<div>I will keep you all updated as usual.</div>
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<div>Best,</div>
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<div dir="ltr" class="gmail_attr">On Tue, Feb 26, 2019 at 10:02 PM Raphaël Beauregard-Lacroix <<a href="mailto:rbeauregardlacroix@gmail.com" moz-do-not-send="true">rbeauregardlacroix@gmail.com</a>> wrote:<br>
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<div dir="ltr">Dear all,
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<div>Just had a call with Wapix regarding outstanding issues with our members database, with Josh who is project manager and Jordan whom he is currently onboarding; I presume she will take over once the currently outstanding issues are dealt with. </div>
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<div>The service provided by Wapix has been uneven to say the least, and we've had quite a few technical problems with CIVI (which is the CRM we use; think of it like Wordpress) and with that bane of a front end we use at the EC to evaluate and approve new
members. I understand that there have been problems for a while, much before I was even around ;) <br>
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<div>Given these recurrent problems, it was thought we could switch over to CIVIcase, which is a specific implementation of CIVI which would offer most of the functionalities we need in a more streamlined way.</div>
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<div>The downside of that, is that it would certainly require <i>more </i>development blocks than what we have paid for now, meaning more money out of our pockets.</div>
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<div>Hence what Josh suggested is that we deal with outstanding issues in a more individual manner, using the development time already accrued. There's a handful of such issues, which range from display problems in the front to the upgrade to a newer version
of CIVI. </div>
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<div>As for communications generally, we'll be dealing directly with him for what's currently outstanding and once this is done I understand he might pass the puck to Jordan. </div>
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<div>Hence Tapani: you can CC me when you contact Wapix, and feel free to forward me anything you get regarding CIVI (and Farzaneh, if she wants to, although I doubt it by now;)) Updating CIVI to the newer version is indeed part of the "outstanding" issues. </div>
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<div>So EC people, let me know what you think of the plan. TLDR: either we go for a more integral rehaul with the near-certainty of additional costs (and high uncertainty in terms of the actual amount of those costs,) or we opt for a more modest option of "just"
dealing with whatever is outstanding for now, for which the plan is to use development time we currently have "in bank" with them (that is, time which has already been paid for) </div>
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<div>As for others, this is more a FYI than anything else!</div>
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<div>Depending on our decision, I will then be in touch with Josh for implementation and I will report back as things move forward. </div>
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<div>Have a nice day,</div>
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<div>Raphael </div>
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