<div dir="ltr">77USD per month after the first 6 months onboarding & development doesn't sound like much. So funnily enough, 6750+2250, it's excactly $9000. I think we could get back to them with 5750 for the membership approval & election system - that would leave us with $1000 for the costs of running the monthly costs for a year + ~$150 for smaller stuff like hosting. NPOC is paying less than $80 for a year of hosting at the moment.<div><br></div><div>-Raoul</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 14 July 2018 at 03:06, farzaneh badii via NCSG-EC <span dir="ltr"><<a href="mailto:ncsg-ec@lists.ncsg.is" target="_blank">ncsg-ec@lists.ncsg.is</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">Hi all,</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">I have two Quotation for CIVICRM System. </div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Would be good to learn from our mistakes, so here is what I think we should do:</div><div class="gmail_default" style="font-family:verdana,sans-serif">Do not go for a service that we pay thousands of dollars upfront to do service. </div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto">Do not do hourly rates but have an extensive SLA that includes everything.</div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">I will share with you the quotation off-list because the companies do not want to share it on the list. <br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">I contacted several companies, having found their contact details at this website: <a href="https://civicrm.org/service-providers" target="_blank">https://civicrm.org/<wbr>service-providers</a></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">I chose two companies which I will send their full proposals off list. </div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">I chose these companies because they responded very promptly and their understanding of our mission and organization was good. </div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">One company took much time to discuss various issues with CIVICRM and told us how it can help. It also came up with various packages to see if they can fit our budget. </div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">The other company was also good, they also provide one off trainings which I have enrolled Maryam to attend if she can (expense went out of pocket, I might later on claim it or just leave it be. It was not much.</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Note that one company has provided quotations for some development aspects as well, that is why it is more expensive. Also the SLAs of the companies and the services that they provide are not similar. The one that is more expensive provides more services. </div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Note that ICANN might not allow Maryam to help us with managing CIVICRM at some point in the future (still under discussion). If that happens then we definitely need a lot of technical help and deepest and support to be able to maintain the system ourselves without taking too much of our time. </div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">All in all I believe we should go with the company that is providing more services with its SLA on monthly basis, doesn't have a limit on the number of people that can access the backend and they told me that they might be able to solve many of our problems with the system through their incident response which we get five of (did not promise but might be possible) per month. We can get their service for 6 months, resolve as many issues as possible and then see if we want to carry on with them or if the system is stable and it's all good and we only need some technical support by the end of 6 months we can move to cheaper options. </div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">They don't have an annual subscription and we can cancel SLA anytime after 6 months which is a plus.</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Since we already paying for hosting then we won't need hosting. The less expensive Company will oblige us to migrate to their hosting environment. This might be a solution later on because the managed service is really needed. We already paid around 560 Euros for our hosting so for now we won't move. <br></div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><b>Here is the price: for company A</b>: </div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto">- discovery and onboarding phase: 2250 USD </div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">- Monthly support with SLA: 577USD a month (does everything)<br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">
<span style="font-size:small;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">- tackling membership issues, developing a good interface for membership approval: Estimate of 6,750 USD</span> <br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><b>Company B:</b></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">- Onboarding phase= 2640 USD</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">- Monthly subscription = 480 USD (including Drupal maintenance, only 2 people can access 40 dollars additionally if not possible) </div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif" dir="auto"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Best <span class="HOEnZb"><font color="#888888"><br></font></span></div></div></div><span class="HOEnZb"><font color="#888888"><div><div><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Farzaneh </div></div></div></div>
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