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    <p>Hi <b><span style="color:rgb(39,78,19)">Kenechukwu Okekenta,</span></b></p>
    <p><b><span style="color:rgb(39,78,19)">Thanks so much for this
          helpful Information.  I believe Ergys Ramaj is the best person
          to resolve this issue as ICANN Learn falls under his
          Portfolio.  I have cc'd him in this email so let's hope he can
          fix these important accessibility issues for us</span></b></p>
    <p><b><span style="color:rgb(39,78,19)">Best,</span></b></p>
    <p><b><span style="color:rgb(39,78,19)">Judith Hellerstein <br>
        </span></b></p>
    <pre class="moz-signature" cols="80">_________________________________________________________________________
Judith Hellerstein, Founder & CEO
Hellerstein & Associates
3001 Veazey Terrace NW, Washington DC 20008
Phone: (202) 362-5139  Skype ID: judithhellerstein
Mobile/Whats app: +1202-333-6517
E-mail: <a class="moz-txt-link-abbreviated" href="mailto:Judith@jhellerstein.com">Judith@jhellerstein.com</a>   Website: <a class="moz-txt-link-abbreviated" href="http://www.jhellerstein.com">www.jhellerstein.com</a>
Linked In: <a class="moz-txt-link-abbreviated" href="http://www.linkedin.com/in/jhellerstein/">www.linkedin.com/in/jhellerstein/</a>
Opening Telecom & Technology Opportunities Worldwide</pre>
    <div class="moz-cite-prefix">On 7/6/26 8:53 PM, Kenechukwu Okekenta
      wrote:<br>
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          <div>To concerned quarters:<br>
            <br>
            I write to bring your attention to what I believe may have
            been an oversight or an error of some sort, which I came
            across w<span style="background-color:transparent">hile
              navigating the above-named course on the ICANN
              learn portal.</span></div>
          <div><span style="background-color:transparent"><br>
            </span></div>
          <div><span style="background-color:transparent">I believe
              tooltips on webpages, especially those associated with
              image elements, stem mostly from <b>Alternate Texts (Alt
                texts)</b>, which are efforts to ensure that a website
              complies with Accessibility Standards, to enhance access
              to screen readers for visually impaired users and
              individuals with low vision.<br>
              <br>
              Other reasons that they are employed include;<br>
              <ul>
                <li><span style="background-color:transparent">Enhancing
                    search engine reachability, </span></li>
                <li><span style="background-color:transparent">Providing
                    context, and at other times,</span></li>
                <li><span style="background-color:transparent">To have
                    it display when the actual image cannot display due
                    to poor network.</span></li>
              </ul>
              <div>Hence, they are important aspects of creating modern,
                accessible and inclusive websites.</div>
              <div><br>
              </div>
              <div>In the last module of the above-named course titled,
                "<b>How to keep up to date with the GNSO</b>", under the
                penultimate section titled, "<b>Newsletters and Social
                  Media</b>", there is an image map showing acronyms
                representing the 4 regions for which ICANN publishes
                regional Newsletters. <br>
                These regions/acronyms are:<br>
                <ul>
                  <li>NA for (North America)</li>
                  <li>EMEA for (Europe, Middle East, and Africa)</li>
                  <li>LAC for (Latin America and the Caribbean)<br>
                  </li>
                  <li>APAC for (Asia Pacific)</li>
                </ul>
                <div>I believe that the accompanying "<b>Alt text</b>"
                  should also reflect the content of the image in order
                  to properly inform users who rely on Assistive
                  technologies such as screen readers.</div>
                <div><br>
                </div>
                However, when I pause on a part of that image, the
                tooltip or "<b>Alt Text" </b>that appears erroneously
                includes <b>Asia</b> twice (in 2 regions) - one in the
                <b>APAC</b> region and the other in the <b>EMEA</b>
                region, which contrary to what the image itself
                displays, completely removes <b>Africa</b> from the
                picture - as one of the continents included and which
                should be in the <b>EMEA</b> region. <br>
                <br>
                This means that while users with normal vision view the
                image, to learn that <b>Africa</b> is one of the
                continents in the <b>EMEA</b> region and one for whom
                ICANN publishes a regional Newsletter, users with poor
                vision or visually impaired users, would see something
                entirely different. They would erroneously learn instead
                that <b>Africa</b> is not included in <b>(EMEA)</b>
                and not among the regions for whom <b>ICANN</b>
                publishes Newsletters and would surprisingly, albeit
                erroneously as well, learn that while <b>Asia</b> is in
                the <b>APAC</b> region, it is also in the <b>EMEA</b>
                region.<br>
                <br>
                This is important because if we are to continue to
                promote accessibility and the development of modern
                websites and apps which must accommodate website users
                who rely on assistive technologies, then "<b>Alt texts</b>"
                must <b>correctly </b>reflect the content/images they
                represent, in order to avoid misinforming or confusing a
                section of the user community.<br>
                <br>
                Screenshots of the Image-displayed info, image showing
                the 4 regions and that of the "<b>Alt Text</b>" along
                with the map image are attached below.<br>
                <br>
                Thank you for your attention.<br>
                <br>
                Best regards.</div>
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                <div style="font-size:12.8px"><b><span
                      style="color:rgb(39,78,19)">Engr. Kenechukwu
                      Okekenta fNSIG</span></b><br>
                </div>
                <div style="font-size:12.8px"><b>IT </b><b
                    style="font-size:12.8px">Project Coordinator, </b><b
                    style="font-size:12.8px">Support Specialist, </b><span
                    style="font-size:small"><b>Security Analyst,</b> </span><b
                    style="font-size:12.8px">CDPO and Educator</b></div>
                <div style="font-size:12.8px"><b><a
                      href="http://linkedin.com/in/kenechukwu-okekenta"
                      target="_blank" moz-do-not-send="true">LinkedIn</a><br>
                  </b></div>
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