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<p>Hi <b><span style="color:rgb(39,78,19)">Kenechukwu Okekenta,</span></b></p>
<p><b><span style="color:rgb(39,78,19)">Thanks so much for this
helpful Information. I believe Ergys Ramaj is the best person
to resolve this issue as ICANN Learn falls under his
Portfolio. I have cc'd him in this email so let's hope he can
fix these important accessibility issues for us</span></b></p>
<p><b><span style="color:rgb(39,78,19)">Best,</span></b></p>
<p><b><span style="color:rgb(39,78,19)">Judith Hellerstein <br>
</span></b></p>
<pre class="moz-signature" cols="80">_________________________________________________________________________
Judith Hellerstein, Founder & CEO
Hellerstein & Associates
3001 Veazey Terrace NW, Washington DC 20008
Phone: (202) 362-5139 Skype ID: judithhellerstein
Mobile/Whats app: +1202-333-6517
E-mail: <a class="moz-txt-link-abbreviated" href="mailto:Judith@jhellerstein.com">Judith@jhellerstein.com</a> Website: <a class="moz-txt-link-abbreviated" href="http://www.jhellerstein.com">www.jhellerstein.com</a>
Linked In: <a class="moz-txt-link-abbreviated" href="http://www.linkedin.com/in/jhellerstein/">www.linkedin.com/in/jhellerstein/</a>
Opening Telecom & Technology Opportunities Worldwide</pre>
<div class="moz-cite-prefix">On 7/6/26 8:53 PM, Kenechukwu Okekenta
wrote:<br>
</div>
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<div>To concerned quarters:<br>
<br>
I write to bring your attention to what I believe may have
been an oversight or an error of some sort, which I came
across w<span style="background-color:transparent">hile
navigating the above-named course on the ICANN
learn portal.</span></div>
<div><span style="background-color:transparent"><br>
</span></div>
<div><span style="background-color:transparent">I believe
tooltips on webpages, especially those associated with
image elements, stem mostly from <b>Alternate Texts (Alt
texts)</b>, which are efforts to ensure that a website
complies with Accessibility Standards, to enhance access
to screen readers for visually impaired users and
individuals with low vision.<br>
<br>
Other reasons that they are employed include;<br>
<ul>
<li><span style="background-color:transparent">Enhancing
search engine reachability, </span></li>
<li><span style="background-color:transparent">Providing
context, and at other times,</span></li>
<li><span style="background-color:transparent">To have
it display when the actual image cannot display due
to poor network.</span></li>
</ul>
<div>Hence, they are important aspects of creating modern,
accessible and inclusive websites.</div>
<div><br>
</div>
<div>In the last module of the above-named course titled,
"<b>How to keep up to date with the GNSO</b>", under the
penultimate section titled, "<b>Newsletters and Social
Media</b>", there is an image map showing acronyms
representing the 4 regions for which ICANN publishes
regional Newsletters. <br>
These regions/acronyms are:<br>
<ul>
<li>NA for (North America)</li>
<li>EMEA for (Europe, Middle East, and Africa)</li>
<li>LAC for (Latin America and the Caribbean)<br>
</li>
<li>APAC for (Asia Pacific)</li>
</ul>
<div>I believe that the accompanying "<b>Alt text</b>"
should also reflect the content of the image in order
to properly inform users who rely on Assistive
technologies such as screen readers.</div>
<div><br>
</div>
However, when I pause on a part of that image, the
tooltip or "<b>Alt Text" </b>that appears erroneously
includes <b>Asia</b> twice (in 2 regions) - one in the
<b>APAC</b> region and the other in the <b>EMEA</b>
region, which contrary to what the image itself
displays, completely removes <b>Africa</b> from the
picture - as one of the continents included and which
should be in the <b>EMEA</b> region. <br>
<br>
This means that while users with normal vision view the
image, to learn that <b>Africa</b> is one of the
continents in the <b>EMEA</b> region and one for whom
ICANN publishes a regional Newsletter, users with poor
vision or visually impaired users, would see something
entirely different. They would erroneously learn instead
that <b>Africa</b> is not included in <b>(EMEA)</b>
and not among the regions for whom <b>ICANN</b>
publishes Newsletters and would surprisingly, albeit
erroneously as well, learn that while <b>Asia</b> is in
the <b>APAC</b> region, it is also in the <b>EMEA</b>
region.<br>
<br>
This is important because if we are to continue to
promote accessibility and the development of modern
websites and apps which must accommodate website users
who rely on assistive technologies, then "<b>Alt texts</b>"
must <b>correctly </b>reflect the content/images they
represent, in order to avoid misinforming or confusing a
section of the user community.<br>
<br>
Screenshots of the Image-displayed info, image showing
the 4 regions and that of the "<b>Alt Text</b>" along
with the map image are attached below.<br>
<br>
Thank you for your attention.<br>
<br>
Best regards.</div>
</span></div>
<div><br>
<br clear="all">
</div>
<div>
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<div style="font-size:12.8px"><b><span
style="color:rgb(39,78,19)">Engr. Kenechukwu
Okekenta fNSIG</span></b><br>
</div>
<div style="font-size:12.8px"><b>IT </b><b
style="font-size:12.8px">Project Coordinator, </b><b
style="font-size:12.8px">Support Specialist, </b><span
style="font-size:small"><b>Security Analyst,</b> </span><b
style="font-size:12.8px">CDPO and Educator</b></div>
<div style="font-size:12.8px"><b><a
href="http://linkedin.com/in/kenechukwu-okekenta"
target="_blank" moz-do-not-send="true">LinkedIn</a><br>
</b></div>
</div>
</div>
</div>
</div>
</div>
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