<div><font>Thank you for sharing and all the efforts to calm things down. It wasn't easy but you managed well.</font></div><div><font>A future improvement in procedure would be greatly appreciated.</font></div><div><font>Thanks</font></div><div><font>Yuancheng<br></font></div><div><includetail><div> </div><div> </div><div style="font:Verdana normal 14px;color:#000;"><div style="FONT-SIZE: 12px;FONT-FAMILY: Arial Narrow;padding:2px 0 2px 0;">------------------ Original ------------------</div><div style="FONT-SIZE: 12px;background:#efefef;padding:8px;"><div id="menu_sender"><b>From: </b> "Stephanie E Perrin"<stephanie.perrin@MAIL.UTORONTO.CA>;</div><div><b>Date: </b> Wed, Jun 10, 2020 07:56 AM</div><div><b>To: </b> "NCSG-DISCUSS"<NCSG-DISCUSS@LISTSERV.SYR.EDU>; <wbr></div><div></div><div><b>Subject: </b> Re: Investigation - Vaibhav Aggarwal</div></div><div> </div><div style="position:relative;"><div id="tmpcontent_res"></div>
<p>Thanks for responding Raphael. We try our best to be
transparent, but there are certain limitations. As soon as I saw
the traffic on the list becoming somewhat out of control on June
2, I informed the Ombudsman that the NCSG-EC had decided they
needed to enforce the acceptable standards of behaviour on the
list, but that if things escalated we would be calling on him to
intervene. Things escalated. <br>
</p>
<p>Also in the interests of transparency, the NCSG-EC is working on
some procedures for managing the list. Every time we have a flare
up of argument that passes the level of acceptable behaviour, we
lose members, those who are tired of watching these things land in
their inbox. We think we need to formalize procedures slightly,
so that everyone understands very clearly what will happen if and
when their behaviour becomes unacceptable. We will of course be
sharing that set of procedures with you once the EC gets it into
shape.</p>
<p>Thanks for your interest.</p>
<p>Stephanie Perrin<br>
</p>
<div class="moz-cite-prefix">On 2020-06-09 6:52 p.m., Raphael
Beauregard-Lacroix wrote:<br>
</div>
<blockquote type="cite" cite="mid:CAPZSw-qyAVLKvABH8V=HqCozNGx8d1JAYW1iNrbgzsbo7jNc4w@mail.gmail.com">
<div dir="ltr">Hi all
<div><br>
</div>
<div>If you are interested in the action taken by the NCSG EC,
which is referred to by the Ombudsman in his communication,
you may refer to the EC list, which is publicly archived: <a href="https://lists.ncsg.is/pipermail/ncsg-ec/2020-June/thread.html" moz-do-not-send="true">https://lists.ncsg.is/pipermail/ncsg-ec/2020-June/thread.html</a></div>
<div><br>
</div>
<div>Otherwise, and generally speaking, the handling of
complaints by the Ombudsman Office is a confidential process,
as specified on its website (<a href="https://www.icann.org/ombudsman" moz-do-not-send="true">https://www.icann.org/ombudsman</a>):</div>
<div><br>
</div>
<div>"Complaints to the ombudsman are completely confidential.
The fact that you have made a complaint is never disclosed
unless you expressly waive confidentiality. This is very
important for those who are concerned about an imbalance of
power and consequences if a complaint is made."<br>
</div>
<div><br>
</div>
<div>As you can see, the confidentiality extends to the
existence of specific complaints. By implication, the process
surrounding such complaints and their contents are also to
remain confidential.</div>
<div><br>
</div>
<div>The Ombudsman Office website also links to a flyer which
gives more details on how it handles complaints. </div>
<div><br>
</div>
<div>Have a nice day, </div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, Jun 9, 2020 at 5:32 PM
Remmy Nweke <<a href="mailto:remmyn@gmail.com" moz-do-not-send="true">remmyn@gmail.com</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Thanks Steph, hope you are keeping safe as well
as all of us.
<div><br>
</div>
<div>I support Farell and Grace positions, it will help us
all understand the matter better and take caution where
necessary, precisely on the complaint sent to Ombdusman.</div>
<div><br>
</div>
<div>Thanks in anticipation of your response.<br>
<div><br clear="all">
<div>
<div dir="ltr">
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<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">____
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NWEKE, <font size="1">mNGE</font>, </div>
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<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, Jun 9, 2020 at
8:40 PM Farell FOLLY <<a href="mailto:farell@benin2point0.org" target="_blank" moz-do-not-send="true">farell@benin2point0.org</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex">
<div>Dear Stephanie,
<div><br>
</div>
<div>Thanks for sending this to us. I appreciate you
approach. </div>
<div><br>
</div>
<div>However I do have one concern: Sending us the
response of the Ombudsman is good, but could we also
read what the NCSG committee sent to him? Also have
both involved parties been heard by the Ombudsman or
the NCSG EC just wrote that one member was aggressive
and forwarded some e-mail to witness the case?</div>
<div><br>
</div>
<div>If all this was done beforehand, I must have been
missed those conversation threads. Then, please
*disregard last transmission*</div>
<div><br>
</div>
<div><br>
</div>
<div>Be assured that my e-mail has the sole intention to
understand the process. I am not criticising, I am not
accusing , I am not supporting.<br>
<div>
<div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">
<div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">
<div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">
<div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<div dir="auto" style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<div dir="auto"><br>
@__f_f__<br>
<br>
Best Regards<br>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">____________________________________</div>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br>
</div>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">(Ekue)
Farell FOLLY</div>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">GNSO
Councillor</div>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><a href="http://linkedin.com/in/farellf" target="_blank" moz-do-not-send="true">linkedin.com/in/farellf</a> <br>
</div>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br>
</div>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br>
</div>
<br>
</div>
</div>
<br style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<br style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
</div>
</div>
</div>
</div>
</div>
</div>
<div><br>
<blockquote type="cite">
<div>On 9 Jun 2020, at 21:28, Stephanie E Perrin
<<a href="mailto:stephanie.perrin@MAIL.UTORONTO.CA" target="_blank" moz-do-not-send="true">stephanie.perrin@MAIL.UTORONTO.CA</a>>
wrote:</div>
<br>
<div>
<p style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Dear
members,</p>
<p style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">I
forwarding the letter from the Ombudsman,
informing us of his decision in the matter of
the recent disruption on the NCSG list. I
would like to thank him for his speedy action
in this matter, and the EC for its
collaborative efforts in investigating and
dealing with the matter.</p>
<p style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Kind
regards<span> </span><br>
</p>
<p style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Stephanie
Perrin</p>
<p style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">NCSG
Chair<br>
</p>
<div style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">.................<br>
<br>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Dear
NCSG Executive Committee,</div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Please
be advised I have contacted Mr. Aggarwal
to advise him that I support the action
taken by the NCSG and NCUC Executive
Committees in removing him from
participation in the NCSG-Discuss and
NCUC-Discuss mailing lists. In my opinion,
his behavior was a clear violation of the
ICANN Expected Standards of Behavior.</div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">I
will contact ICANN Legal to inform them of
the situation.</div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">As
Mr. Aggarwal is still a member of
NCSG/NCUC I have advised him that if he
wishes to resume participating in the
email lists to contact me and I could
facilitate a discussion if you should be
willing to entertain the idea. Of course,
this direction would hinge on an explicit
acceptance of the ICANN Expected Standards
of Behavior.</div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Should
Mr. Aggarwal continue aggressive behavior
towards any of you or your constituents,
please advise me immediately as I would
consider a continuation of his
demonstrated behavior to be a violation of
the Community Anti-Harassment Policy.</div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Please
do not hesitate to share this response to
your respective email lists.</div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Sincerely
yours Herb</div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt">Herb Waye</span></div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt">ICANN
Ombudsman</span></div>
</div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt"> </span></div>
</div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><a href="https://www.icann.org/ombudsman" target="_blank" moz-do-not-send="true">https://www.icann.org/ombudsman</a></span></div>
</div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><a href="https://www.facebook.com/ICANNOmbudsman" target="_blank" moz-do-not-send="true">https://www.facebook.com/ICANNOmbudsman</a></span></div>
</div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt">Twitter:
@IcannOmbudsman</span></div>
</div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt"> </span></div>
</div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt">ICANN
Expected Standards of Behavior:</span></div>
</div>
<div>
<div>
<div>
<div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><a href="https://www.icann.org/en/system/files/files/expected-standards-15sep16-en.pdf" target="_blank" moz-do-not-send="true">https://www.icann.org/en/system/files/files/expected-standards-15sep16-en.pdf</a></span></div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt">Community
Anti-Harassment Policy</span></div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><a href="https://www.icann.org/resources/pages/community-anti-harassment-policy-2017-03-24-en" target="_blank" moz-do-not-send="true">https://www.icann.org/resources/pages/community-anti-harassment-policy-2017-03-24-en</a></span></div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:Garamond,serif;color:rgb(31,73,125)">Confidentiality</span><span style="font-size:12pt" lang="EN-NZ"></span></div>
<div style="margin:0in 0in
0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:Garamond,serif;color:rgb(31,73,125)">All matters
brought before the Ombudsman
shall be treated as
confidential. The Ombudsman
shall also take all reasonable
steps necessary to preserve
the privacy of, and to avoid
harm to, those parties not
involved in the complaint
being investigated by the
Ombudsman.The Ombudsman shall
only make inquiries about, or
advise staff or Board members
of the existence and identity
of, a complainant in order to
further the resolution of the
complaint. The Ombudsman
shall take all reasonable
steps necessary to ensure that
if staff and Board members are
made aware of the existence
and identity of a complainant,
they agree to maintain the
confidential nature of such
information, except as
necessary to further the
resolution of a complaint</span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</blockquote>
</div>
</blockquote>
</div>
</blockquote>
</div></div><!--<![endif]--></includetail></div>