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    <p>Rafik, <br>
    </p>
    The two different perceptions with regard to the importance of
    context are now on the table and our colleagues can work toward a
    position. <br>
    All this becomes testable since eventually there are policies to be
    monitored, with impacts measured and evaluated for lessons learned.
    <br>
    I personally am hoping that dealing with anti-harassment becomes a
    dwindling part of the Ombudsperson's work.<br>
    Learning on that front should not be difficult. <br>
    <br>
    Sam L. <br>
    <br>
    <div class="moz-cite-prefix">On 1/7/2018 6:21 PM, Rafik Dammak
      wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:CAH5sThmMknmrb2FjN-rr0Eq=ANZBgwY9M4zE=5rFMmMqxmZMXw@mail.gmail.com">
      <div dir="ltr">
        <div class="gmail_extra">Hi,</div>
        <div class="gmail_extra"><br>
        </div>
        <div class="gmail_extra">I don't think knowing ICANN context is
          required for what the ombudsman is requested to do i.e
          mediation, investigate or managing the anti-harassment policy
          like lately.  In fact, it may create bias and influence
          decisions made by the ombudsman, in the long run. I am
          also cautious about the narrative that ICANN is unique which
          is often used to dismiss changes or common practices and
          encourage the statu quo. </div>
        <div class="gmail_extra"><br>
        </div>
        <div class="gmail_extra"> Best,</div>
        <div class="gmail_extra"><br>
        </div>
        <div class="gmail_extra">Rafik</div>
        <div class="gmail_extra"><br>
          <div class="gmail_quote">2018-01-08 7:37 GMT+09:00 Sam
            Lanfranco <span dir="ltr"><<a
                href="mailto:lanfran@yorku.ca" target="_blank"
                moz-do-not-send="true">lanfran@yorku.ca</a>></span>:<br>
            <blockquote class="gmail_quote" style="margin:0px 0px 0px
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                <p>I would like to second/endorse Michael’s concerns
                  about outsourcing some of the tasks to outside the
                  Ombudsperson’s Office. In addition to the risk that
                  outsourced services will be overly friendly to the
                  establishment position, building capital for future
                  services retention, there is a high probability that
                  they will not understand the ICANN context well enough
                  to either (a) understand the problem in context, or
                  (b) offer recommendations that are appropriate for the
                  ICANN context. <br>
                </p>
                <p>While issues may be standard, the purpose of a
                  referral to the Ombudsperson’s Office is to both deal
                  with the issue at hand, and to incorporate elements of
                  the solution into ICANN internal best practice. The
                  advantage to a one-stop Ombudsperson’s Office is that
                  it (should) more fully understand the ICANN context.
                  For that to work the Ombudsperson’s Office needs
                  independence, accountability and -with regard to
                  processes- transparency. It should have limited
                  capacity to call on external expertise when dealing
                  with ICANN issues.</p>
                <p>It is of course up to the Ombudsperson’s Office to
                  engage in conduct that preserves its integrity and
                  independence. That involves deliberate policies about
                  how it deals with ICANN constituencies (and
                  constituents) in the normal conduct of ICANN business.
                  Judges must do this all the time. It is no difficult.
                  <br>
                </p>
                <p>I am not in favor of NCSG support for external
                  expertise. I would rather have NCSG maintain a
                  “watching brief” on the activities of the
                  Ombudsperson’s Office, reviewing annual reports to
                  insure preservation of integrity, than to have to
                  trust the abilities of external “expert” service
                  providers who fall woefully short in their
                  understanding of how ICANN works and what
                  recommendations might be useful.  <br>
                </p>
                <p>Sam L <br>
                  <br>
                </p>
                <div>
                  <div class="gmail-h5">
                    <div
                      class="gmail-m_6591770075223363942moz-cite-prefix">On
                      1/7/2018 4:01 PM, Michael Karanicolas wrote:<br>
                    </div>
                    <blockquote type="cite">
                      <div dir="ltr">Hi,
                        <div><br>
                        </div>
                        <div>Great stuff! Thanks very much for taking
                          this forward.</div>
                        <div><br>
                        </div>
                        <div>I have added some comments. Mainly, I think
                          we need to do a bit more to flesh out the
                          recommendation about limiting
                          fraternization/socialization. These are issues
                          that come up in other contexts -
                          fraternization rules for officers in the
                          military, socialization/relationship
                          guidelines between judges and lawyers, etc.
                          However, this is a really challenging boundary
                          to set, and even more difficult to enforce. I
                          think if we're going to suggest something as
                          difficult as this, we need to put a bit more
                          substance behind it and provide some more
                          concrete ideas. If we're not going to do that,
                          I think we should put the idea in softer
                          terms, and maybe instead of demanding a hard
                          rule be included we should suggest that the
                          Ombudsman's office work in consultation with
                          the community to set appropriate guidelines
                          for socialization/personal conflicts.</div>
                        <div><br>
                        </div>
                        <div>I also disagree with the idea that going to
                          an external organization would necessarily be
                          a better guarantee of independence... Indeed -
                          I think it could have the opposite effect,
                          since their more tenuous relationship with
                          their client (ICANN) would create strong
                          incentives not to rock the boat, or deliver
                          unpopular truths. There's no shortage of
                          examples of where an institutional
                          oversight/accountability mechanism does the
                          job well, when sufficient measures are taken
                          to guarantee their independence. I can't think
                          of many parallel structures where contracted
                          organizations provide the kind of
                          accountability we want here - though I would
                          be open to suggestion.</div>
                        <div><br>
                        </div>
                        <div>Best,</div>
                        <div><br>
                        </div>
                        <div>Michael</div>
                        <div class="gmail_extra"><br>
                          <div class="gmail_quote">On Sun, Jan 7, 2018
                            at 4:19 PM, Kathy Kleiman <span dir="ltr"><<a
                                href="mailto:kathy@kathykleiman.com"
                                target="_blank" moz-do-not-send="true">kathy@kathykleiman.com</a>></span>
                            wrote:<br>
                            <blockquote class="gmail_quote"
                              style="margin:0px 0px 0px
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                              rgb(204,204,204);padding-left:1ex">Very
                              good comments! Tx Tatiana to you and Farzi
                              for taking the lead on this important
                              issue.<br>
                              <br>
                              Best, Kathy
                              <div
                                class="gmail-m_6591770075223363942HOEnZb">
                                <div
                                  class="gmail-m_6591770075223363942h5"><br>
                                  On 1/7/2018 2:38 PM, Tatiana Tropina
                                  wrote:<br>
                                  <blockquote class="gmail_quote"
                                    style="margin:0px 0px 0px
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                                    Dear all,<br>
                                    Farzaneh and I drafted a comment on
                                    the CCWG-Accountability Work Stream
                                    2 (WS2) draft recommendations on the
                                    ICANN Ombuds Office (IOO).<br>
                                    The call for comment and all the
                                    documents related to it could be
                                    found here:<br>
                                    <a
                                      href="https://www.icann.org/public-comments/ioo-recs-2017-11-10-en"
                                      rel="noreferrer" target="_blank"
                                      moz-do-not-send="true">https://www.icann.org/public-c<wbr>omments/ioo-recs-2017-11-10-en</a><wbr>.<br>
                                    The draft of the public comment can
                                    be found here:<br>
                                    <a
href="https://docs.google.com/document/d/1LrMcu3zsTTyk1DG-2dbBMgzwjjxYxl-aHaYIS-iIGpQ/edit?usp=sharing"
                                      rel="noreferrer" target="_blank"
                                      moz-do-not-send="true">https://docs.google.com/docume<wbr>nt/d/1LrMcu3zsTTyk1DG-2dbBMgzw<wbr>jjxYxl-aHaYIS-iIGpQ/edit?usp=s<wbr>haring</a><br>
                                    We would appreciate your comments
                                    and suggestion. It is an important
                                    piece of work that has been done in
                                    the workstream 2, and we propose
                                    some amendments to it on behalf of
                                    the NCSG.<br>
                                    Looking forward to your feedback!
                                    Please submit it till 12-13 of
                                    January, as we have to finalise it
                                    on the NCSG PC level before the
                                    submission deadline, which is 14th
                                    of January.<br>
                                    Best regards,<br>
                                    Tatiana<br>
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    <br>
    <pre class="moz-signature" cols="72">-- 
------------------------------------------------
"It is a disgrace to be rich and honoured
in an unjust state" -Confucius
 邦有道,贫且贱焉,耻也。邦无道,富且贵焉,耻也
------------------------------------------------
Dr Sam Lanfranco (Prof Emeritus & Senior Scholar)
Econ, York U., Toronto, Ontario, CANADA - M3J 1P3
email: <a class="moz-txt-link-abbreviated" href="mailto:Lanfran@Yorku.ca">Lanfran@Yorku.ca</a>   Skype: slanfranco
blog:  <a class="moz-txt-link-freetext" href="https://samlanfranco.blogspot.com">https://samlanfranco.blogspot.com</a>
Phone: +1 613-476-0429 cell: +1 416-816-2852</pre>
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