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<p><font size="+1"><font face="Lucida Grande">I agree it is
problematic....I filled it out anyway because I think it is
important to comment on the function. But it seems over the
top. However, I was quite critical of the Westlake review of
the GNSO because they reviewed (if memory serves) something
like a dozen and a half staff and former staff and zero
registrars, so I think it is important to figure out what
groups are responding in a voluntary survey.</font></font></p>
<p><font size="+1"><font face="Lucida Grande">I think Ayden makes an
important point with respect to language. While I understand
the importance/necessity of having a dominant language and I
personally benefit from it, language awareness and
accommodation ought to be something we remember to put in all
of our comments. We need to assess, preferably independently,
how ICANN is working for non-english speakers, and push for
better services.</font></font></p>
<p><font size="+1"><font face="Lucida Grande">Regards, Stephanie
Perrin</font></font><br>
</p>
<br>
<div class="moz-cite-prefix">On 2017-04-20 07:06, Ayden Férdeline
wrote:<br>
</div>
<blockquote
cite="mid:Twit0DZa6eYAOwRp8L3Bt_TWMld3P8YxcMEjb-kEnHKsVSRrVa41GcE3Xpky4vaAg0B2vP1WuyUZls8X2fXUjexLQ30Ut0UzsGsVozk1k4A=@ferdeline.com"
type="cite">
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<div>I agree with you, Dorothy, that some of this information
should not be collected. I do think it is reasonable to
collect basic demographic data from respondents, i.e. one's
geographic region and community affiliation (though I think
these fields should be drop-down menus rather than text
boxes), but I am not sure why one is being asked to provide
their name in order to complete the questionnaire. That said,
and while it is not stated on the form, I believe the survey
does allow respondents to proceed to the next page and to
ultimately submit the form even if they have left the field
requesting their name blank. <br>
</div>
<div><br>
</div>
<div>This is perhaps a meaningless gesture, however, given that
the questionnaire is not hosted on a secure server, there is
no privacy policy that I could see, and it is not to me clear
how the independent assessors intend on anonymising the data
(I suspect it would border on impossible to do so). And a
survey like this one should really be translated and available
for completion in multiple languages — as best I am aware, the
Ombuds function operates primarily in English, so the
satisfaction or dissatisfaction of someone with the
Ombudsperson who does not speak English could really influence
the results... <br>
<br>
Best wishes,</div>
</div>
<div><br>
</div>
<div class="protonmail_signature_block ">
<div class="protonmail_signature_block-user ">
<div>Ayden Férdeline<br>
</div>
<div><a moz-do-not-send="true"
href="http://www.linkedin.com/in/ferdeline"
title="http://www.linkedin.com/in/ferdeline">linkedin.com/in/ferdeline</a><br>
</div>
</div>
<div class="protonmail_signature_block-proton
protonmail_signature_block-empty"><br>
</div>
</div>
<div><br>
</div>
<blockquote class="protonmail_quote" type="cite">
<div>-------- Original Message --------<br>
</div>
<div>Subject: Re: CCWG Accountability Work Stream2: please
complete the Ombudsman Survey<br>
</div>
<div>Local Time: 19 April 2017 8:29 PM<br>
</div>
<div>UTC Time: 19 April 2017 19:29<br>
</div>
<div>From: <a class="moz-txt-link-abbreviated" href="mailto:dgdorothydg@GMAIL.COM">dgdorothydg@GMAIL.COM</a><br>
</div>
<div>To: <a class="moz-txt-link-abbreviated" href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU">NCSG-DISCUSS@LISTSERV.SYR.EDU</a><br>
</div>
<div><br>
</div>
<div dir="ltr">
<div>Interesting, I clicked open the survey and it asks for
personal information which it says will not be given to
ICANN. Why do I need to give my personal information to this
third party?<br>
</div>
<div><br>
</div>
<div>best<br>
</div>
</div>
<div class="gmail_extra">
<div><br>
</div>
<div class="gmail_quote">
<div>On Wed, Apr 19, 2017 at 4:00 PM, Maryam Bakoshi <span
dir="ltr"><<a moz-do-not-send="true"
href="mailto:maryam.bakoshi@icann.org" rel="noreferrer
nofollow noopener">maryam.bakoshi@icann.org</a>></span>
wrote:<br>
</div>
<blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc
solid;padding-left:1ex" class="gmail_quote">
<div bgcolor="white" lang="EN-US">
<div class="m_7920625737192183381WordSection1">
<p class="MsoNormal"><span style="color:black"
class="colour"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Dear all,</span></span></span><br>
</p>
<p class="MsoNormal"><b><span style="color:black"
class="colour"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span></span></b><br>
</p>
<p class="MsoNormal"><span
style="background-color:white" class="highlight"><span
style="color:black" class="colour"><span
style="font-family:Calibri" class="font"><span
style="font-size:11pt" class="size">As part
of the CCWG Accountability Work Stream 2
assignments, the ICANN Office of the
Ombudsman is currently being assessed by an
independent assessor. It would be great if
you could spare 5-10min maximum to take part
in the survey that closes at the end of this
week.</span></span></span></span><br>
</p>
<p class="MsoNormal"><span
style="background-color:white" class="highlight"><span
style="color:black" class="colour"><span
style="font-family:Calibri" class="font"><span
style="font-size:11pt" class="size"> </span></span></span></span><br>
</p>
<p class="MsoNormal"><span
style="background-color:white" class="highlight"><span
style="color:black" class="colour"><span
style="font-family:Calibri" class="font"><span
style="font-size:11pt" class="size">Survey
link:</span></span></span></span><span
style="font-family:Calibri" class="font"><span
style="font-size:11pt" class="size"> <span
style="background-color:white"
class="highlight"><span style="color:black"
class="colour"><a moz-do-not-send="true"
href="http://www.surveygizmo.com/s3/3462816/ICANN"
rel="noreferrer nofollow noopener">http://www.surveygizmo.com/s3/<wbr>3462816/ICANN</a></span></span></span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Kind regards,</span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Nathalie</span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Nathalie Peregrine</span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Specialist, SOAC Support (GNSO)</span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Internet Corporation for Assigned
Names and Numbers (ICANN) </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Email: </span></span><span
style="font-family:Calibri" class="font"><span
style="font-size:11pt" class="size"><a
moz-do-not-send="true"
href="http://nathalie.peregrine@icann.org%20"
rel="noreferrer nofollow noopener"><span
lang="PT-BR">nathalie.peregrine@<wbr>icann.org </span></a></span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Skype: nathalie.peregrine.icann</span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size">Find out more about the GNSO by
taking our i<a moz-do-not-send="true">nteractive
courses</a> and visiting the <a
moz-do-not-send="true"
href="https://urldefense.proofpoint.com/v2/url?u=http-3A__gnso.icann.org_sites_gnso.icann.org_files_gnso_presentations_policy-2Defforts.htm-23newcomers&d=DgMFAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=-d9m4sr16OXloyLjz4TF6npbe51hgE0EHtoX1U6WUOA&s=Bw2Uzbh2Pu1X0lObLtbwtN5ZNEP3ECdPAfcqzVvIOYE&e="
rel="noreferrer nofollow noopener">GNSO
Newcomer pages</a></span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
<p class="MsoNormal"><span style="font-family:Calibri"
class="font"><span style="font-size:11pt"
class="size"> </span></span><br>
</p>
</div>
</div>
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