<div>Thank you, that is a good idea. I will install it.</div><div><br></div><div class="protonmail_signature_block "><div class="protonmail_signature_block-user "><div>Ayden <br></div></div><div class="protonmail_signature_block-proton protonmail_signature_block-empty"><br></div></div><div><br></div><blockquote type="cite" class="protonmail_quote"><div>-------- Original Message --------<br></div><div>Subject: Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey<br></div><div>Local Time: 20 April 2017 2:40 PM<br></div><div>UTC Time: 20 April 2017 13:40<br></div><div>From: james@CYBERINVASION.NET<br></div><div>To: NCSG-DISCUSS@LISTSERV.SYR.EDU<br></div><div><br></div><div> <br></div><div class="WordSection1"><p class="MsoNormal"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Oh and I suggest installing <a rel="noreferrer nofollow noopener" href="https://www.eff.org/https-everywhere">https://www.eff.org/https-everywhere</a></span></span><br></p><p class="MsoNormal"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span><br></p><p class="MsoNormal"><b><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">From:</span></span></b><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> Ayden Férdeline [mailto:icann@ferdeline.com] <br> <b>Sent:</b> Thursday, April 20, 2017 2:32 PM<br> <b>To:</b> James Gannon <james@cyberinvasion.net><br> <b>Cc:</b> NCSG-DISCUSS@LISTSERV.SYR.EDU<br> <b>Subject:</b> Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey</span></span></p><p class="MsoNormal"> <br></p><div><p class="MsoNormal">I wouldn't call that a comprehensive privacy policy myself, but I guess it is there. It is not linked to from the questionnaire, however. And I'm glad the server is secure, though the data is being hosted in one jurisdiction and the company
analysing it is based in another, and how they plan on analysing it and anonymising it I do not know, I just know that I do not see a green padlock in my browser when I click the survey link. Maybe it's just me.<br></p></div><div><p class="MsoNormal"> <br></p></div><div><div><div><p class="MsoNormal">Ayden <br></p></div></div><div><p class="MsoNormal"> <br></p></div></div><div><p class="MsoNormal"> <br></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal">-------- Original Message --------<br></p></div><div><p class="MsoNormal">Subject: Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey<br></p></div><div><p class="MsoNormal">Local Time: 20 April 2017 2:28 PM<br></p></div><div><p class="MsoNormal">UTC Time: 20 April 2017 13:28<br></p></div><div><p class="MsoNormal">From: <a rel="noreferrer nofollow noopener" href="mailto:james@CYBERINVASION.NET">james@CYBERINVASION.NET</a><br></p></div><div><p class="MsoNormal">To: <a rel="noreferrer nofollow noopener" href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU">NCSG-DISCUSS@LISTSERV.SYR.EDU</a><br></p></div><div><p class="MsoNormal"> <br></p></div><div><p class="MsoNormal"> <br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Not that I have any skin in this game but the server is SSL protected with an A rating from SSLLabs <a rel="noreferrer nofollow noopener" href="https://www.ssllabs.com/ssltest/analyze.html?d=www.surveygizmo.com&latest"> https://www.ssllabs.com/ssltest/analyze.html?d=www.surveygizmo.com&latest</a> and the privacy policy is here <a rel="noreferrer nofollow noopener" href="http://www.cameronralph.com.au/Downloaded%20documents/PrivacyPolicy.pdf"> http://www.cameronralph.com.au/Downloaded%20documents/PrivacyPolicy.pdf</a> (Recent merger so the sites are being merged it seems but not hard to find.</span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">-James</span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><b><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">From:</span></span></b></span><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> NCSG-Discuss [<a rel="noreferrer nofollow noopener" href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU">mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU</a>] <b>On Behalf Of </b>Ayden Férdeline</span></span></span><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"><br> <span class="size"><b>Sent:</b> Thursday, April 20, 2017 12:07 PM</span><br> <span class="size"><b>To:</b> <a rel="noreferrer nofollow noopener" href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU">NCSG-DISCUSS@LISTSERV.SYR.EDU</a></span><br> <span class="size"><b>Subject:</b> Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey</span></span></span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p><div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I agree with you, Dorothy, that some of this information should not be collected. I do think it is reasonable to collect basic demographic data from respondents, i.e. one's geographic
region and community affiliation (though I think these fields should be drop-down menus rather than text boxes), but I am not sure why one is being asked to provide their name in order to complete the questionnaire. That said, and while it is not stated on
the form, I believe the survey does allow respondents to proceed to the next page and to ultimately submit the form even if they have left the field requesting their name blank.<br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div><div><div><p class="MsoNormal">This is perhaps a meaningless gesture, however, given that the questionnaire is not hosted on a secure server, there is no privacy policy that I could see, and it is not to me clear how the independent assessors intend on anonymising the
data (I suspect it would border on impossible to do so). And a survey like this one should really be translated and available for completion in multiple languages — as best I am aware, the Ombuds function operates primarily in English, so the satisfaction
or dissatisfaction of someone with the Ombudsperson who does not speak English could really influence the results... <br></p></div><div><p class="MsoNormal"> <br></p></div><div><p class="MsoNormal">Best wishes,<br></p></div></div></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div><div><div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Ayden Férdeline<br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a rel="noreferrer nofollow noopener" href="http://www.linkedin.com/in/ferdeline" title="http://www.linkedin.com/in/ferdeline">linkedin.com/in/ferdeline</a><br></p></div></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">-------- Original Message --------<br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Subject: Re: CCWG Accountability Work Stream2: please complete the Ombudsman Survey<br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Local Time: 19 April 2017 8:29 PM<br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">UTC Time: 19 April 2017 19:29<br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">From: <a rel="noreferrer nofollow noopener" href="mailto:dgdorothydg@GMAIL.COM">dgdorothydg@GMAIL.COM</a><br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">To: <a rel="noreferrer nofollow noopener" href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU">NCSG-DISCUSS@LISTSERV.SYR.EDU</a><br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div><div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Interesting, I clicked open the survey and it asks for personal information which it says will not be given to ICANN. Why do I need to give my personal information to this third
party?<br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">best<br></p></div></div><div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div><div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, Apr 19, 2017 at 4:00 PM, Maryam Bakoshi <<a rel="noreferrer nofollow noopener" href="mailto:maryam.bakoshi@icann.org">maryam.bakoshi@icann.org</a>> wrote:<br></p></div><blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"><div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="color:black" class="colour"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Dear all,</span></span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><b><span style="color:black" class="colour"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span></b></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="background-color:white" class="highlight"><span style="color:black" class="colour"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">As part of the CCWG Accountability Work Stream 2 assignments, the
ICANN Office of the Ombudsman is currently being assessed by an independent assessor. It would be great if you could spare 5-10min maximum to take part in the survey that closes at the end of this week.</span></span></span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="background-color:white" class="highlight"><span style="color:black" class="colour"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="background-color:white" class="highlight"><span style="color:black" class="colour"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Survey link:</span></span></span></span></span><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> <span style="background-color:white" class="highlight"><span style="color:black" class="colour"><a rel="noreferrer nofollow noopener" href="http://www.surveygizmo.com/s3/3462816/ICANN">http://www.surveygizmo.com/s3/3462816/ICANN</a></span></span></span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Kind regards,</span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Nathalie</span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Nathalie Peregrine</span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Specialist, SOAC Support (GNSO)</span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Internet Corporation for Assigned Names and Numbers (ICANN) </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Email: <a rel="noreferrer nofollow noopener" href="http://nathalie.peregrine@icann.org%20"><span lang="PT-BR">nathalie.peregrine@icann.org </span></a></span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Skype: nathalie.peregrine.icann</span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size">Find out more about the GNSO by taking our interactive courses and visiting the <a rel="noreferrer nofollow noopener" href="https://urldefense.proofpoint.com/v2/url?u=http-3A__gnso.icann.org_sites_gnso.icann.org_files_gnso_presentations_policy-2Defforts.htm-23newcomers&d=DgMFAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=-d9m4sr16OXloyLjz4TF6npbe51hgE0EHtoX1U6WUOA&s=Bw2Uzbh2Pu1X0lObLtbwtN5ZNEP3ECdPAfcqzVvIOYE&e=">GNSO
Newcomer pages</a></span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="size"><span style="font-family:Calibri, sans-serif" class="font"><span style="font-size:11pt" class="size"> </span></span></span><br></p></div></div></blockquote></div></div></blockquote><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <br></p></div></div></blockquote><div><p class="MsoNormal"> <br></p></div></div></blockquote><div><br></div>